Service bulletins for the 2021 Ford Mustang Mach-E
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
329 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| SSM 50804 | 2022-06-01. Service bulletin. ELECTRICAL SYSTEM. Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements. |
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| 22P04 | 2022-05-26. Service bulletin. EQUIPMENT. Customer Satisfaction Program 22P04 - Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module Programming to Activate Phone as a Key: In all of the affected vehicles, a misconfigured Enhanced Central Gateway (ECG) module prevents Phone as a Key from functioning. |
| SSM 50785 | 2022-05-24. Service bulletin. SUSPENSION. Some 2021-2022 Mustang Mach-E vehicles built on or after 26-Jul-2021 may exhibit a noise from the front suspension area. This may be due to spring spacers in the front springs. The spring spacers are for shipping protection and need to be removed prior to delivery to the customer. This is included in the pre-delivery inspection (PDI). If the noise is due to the spring spacers, remove the spring spacers. Do not submit a claim for this condition. |
| 21G01-S1 | 2022-05-19. Service bulletin. ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE; COMMUNICATION:MANUFACTURER TELEMATICS. Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming - Customers of early-launch 2021 F-150 or 2021 Mustang Mach-E with Ford Co-Pilot360 Active 2.0 Prep Package (includes BlueCruise Prep Kit 43C/50G) will receive: Ford Power-Up software updates delivered over-the-air (OTA) that include the BlueCruise hands-free driver assist feature, began deployment to customer vehicles in the first quarter of 2022. Software updates delivered OTA could take several weeks before all software is delivered, and the feature is fully functional. The updates also will include some new features while accelerating the pace of future features and enhancements. Or, the option of complimentary dealer installation of the BlueCruise hands-free driver assist feature software (Dealer software installation takes 2 to 8 hours). One (1) year of complimentary BlueCruise service once the hands-free driver assist feature is activated and functioning. |
| 21B61 | 2022-05-19. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM. Certain 2021 Model Year Mach-E Vehicles Long Regen Stop Safely Now - In some of the affected vehicles, loss of propulsion during extended downhill drives may occur. This condition only occurs in drive cycles that consist of mostly downhill driving for an extended period of time. |
| TSB 22-2180 | 2022-05-16. Service bulletin. SUSPENSION. Some Mustang Mach-E GT vehicles may exhibit a Suspension Fault Speed Limited To 120 km/h (80 mph) message, or Driver Selectable Suspension Fault Service Required message, in the IPC with diagnostic trouble code (DTC) C1121:64. This may be due to the vehicle dynamics module (VDM) software. To correct the condition, follow the service procedure to reprogram the VDM. |
| SSM 50739 | 2022-05-14. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2020-2021 Escape vehicles and 2021 F-150/Mustang Mach-E/Expedition/Explorer vehicles built on or before 22-Nov-2021 may exhibit a concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the Instrument cluster, no communication with audio control module (ACM) or digital signal processor (DSP) module, and/or DTC U1084, U0237 and/or U0238. This may be due to the software in the DSP. To correct this condition, perform a hard reset of the DSP by disconnecting the 12-volt battery. Reprogram the DSP module using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18B849 and any applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 22-2182 | 2022-05-12. Service bulletin. VISIBILITY. Some 2021-2022 Mustang Mach-E vehicles may exhibit a lack/loss of heat while driving during freezing temperatures. This may be due to the heating ventilation and air conditioning (HVAC) control module software. To correct the condition, follow the Service Procedure to update the HVAC software. |
| SSM 50651 | 2022-05-04. Service bulletin. COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT. In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option |
| OTA SU2 P4 MME | 2022-05-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Software Update 2 (SU2) Phase 4 for 2021 Model Year Mustang Mach-E vehicles is now available. Involves: Prevents EV charge programing locations from disappearing in SYNC, updates the start/stop charge to the MA and SYNC screen, charger stop timer fix, enhanced brake pedal feel, enhanced ESC performance durring significant vehicle dynamics maneuvers, ensures auxiliary water pump is supported when the PTC heater is operational for cabin or battery heating while vehicle is on-plug, Reduced fan noise when level 2 charging, prevents loss of propulsion during extended downhill driving (21P22), improved vehicle charging, improved high voltage to low voltage conversion, prevents low speed loss of propulsion when exiting adaptive cruise control while simultaneously accelerating. |
| 22B08 | 2022-05-04. Service bulletin. ELECTRICAL SYSTEM. Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles - Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (TCM) module software will prevent the receipt of software updates or enhancements for these modules from Ford Power-Up or Lincoln Way. The module will operate as intended otherwise. |
| 21L02 | 2022-05-04. Service bulletin. EQUIPMENT. Certain 2021 Model Year Mustang Mach 1 Vehicles - Gas Guzzler Tax: In some of the affected vehicles, Ford discovered that some customers were overcharged $1,000 for the Gas Guzzler Tax upon purchasing the vehicle. Customers that were overcharged will be refunded $1,000. |
| 22P08-S1 | 2022-05-04. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford Co-Pilot and BlueCruise - BlueCruise Maps Expiration: In some of the affected vehicles, the Connected Blue Zone Maps will expire on March 14, 2022. When the maps expire, the BlueCruise with hands-free highway driving feature will no longer be available. |
| SSM 50733 | 2022-05-03. Service bulletin. TIRES:SIDEWALL. Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire. |
| SSM 50715 | 2022-05-03. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part -14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 50714 | 2022-05-03. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a USB Error 0 being displayed in the infotainment screen during Programmable Module Installation (PMI) on the replacement accessory protocol interface module (APIM) ordered on 01-Jan-2022 and through 13-Apr-2022. This maybe due to a software issue with the replacement APIM. Order another APIM from Ford Component Sales (FCS). Service stock has been corrected. |
| TSB 22-2143 | 2022-04-26. Service bulletin. SERVICE BRAKES, HYDRAULIC; EQUIPMENT; PARKING BRAKE. Some 2021-2022 Mustang Mach-E vehicles built on or before 15-Mar-2022 may exhibit a Parking Brake Fault Service Now message in the instrument panel cluster (IPC) and DTCs C2007, C2008, C1034, U0293 and/or U0100 in the antilock brake system (ABS) module. This may be due to an open/corroded circuit near the rear caliper. To correct the condition, follow the Service Procedure to replace the electronic parking brake (EPB) connector. |
| TSB 22-2141 | 2022-04-26. Service bulletin. EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE. Some 2021-2022 Mustang Mach-E vehicles built on or after 30-Sep-2021 may exhibit the wireless charger inoperative or poor performance when using an some Apple iPhone 12 and 13 models that use MagSafe wireless charging. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. |
| TSB 22-2138 | 2022-04-26. Service bulletin. EQUIPMENT; SUSPENSION. Some 2021 Mustang Mach-E GT vehicles may exhibit a Suspension Fault Speed Limited To 80 MPH (or 120 km/h) message or Driver Selectable Suspension Fault Service Required message in the IPC with diagnostic trouble code (DTC) C1121:64. This may be due to the vehicle dynamics module (VDM) software. To correct the condition, follow the service procedure to reprogram the VDM. |
| SSM 50691 | 2022-04-20. Service bulletin. ELECTRICAL SYSTEM; STEERING. Some 2021-2022 Mustang Mach-E and F-150 vehicles may exhibit a Reverse Brake Assist Unavailable message after module programming has been completed. This may be due to a network interruption from programming or configuring modules, which can cause steering center find to be reset. When the steering center find is reset, this causes various features to become disabled. The steering center find can be relearned by driving the vehicle approximately 5 minutes above 18 mph (30 km/h) straight ahead on a flat surface with no steering inputs for a few seconds. When steering center is found the Reverse Brake Assist Unavailable message will go away. |
| TSB 22-2150 | 2022-04-20. Service bulletin. EQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE. This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM) or telematics control unit (TCU) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure. |
| TSB 22-2130 | 2022-04-20. Service bulletin. STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS. This article supersedes TSB 21-2189 to update the vehicle model years affected. Some 2021-2022 Mustang Mach-E vehicles may exhibit a concern where the front luggage compartment hood is hard to close due to air becoming trapped in the front luggage compartment while closing the hood, increasing the closing effort. |
| SSM 50645 | 2022-04-13. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS. Some 2021-2022 Mustang Mach-E vehicles may exhibit a lack/loss of heat while driving during freezing temperatures. The Workshop Manual, Section 412-00 pinpoint test J has been updated to aid in proper diagnosis. This may be due to the heating ventilation and air conditioning control (HVAC) module software. Recommend the customer to use AUTO Mode and adjust the temperature to maximize heater performance. This does not affect vehicle durability and no additional diagnosis or service is required at this time. Inform customers they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in late April 2022. Replacement or reprogramming of the HVAC will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| OTA SU2 P2.2 MME | 2022-04-05. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Software Update 2 (SU2) Phase 2.2 for 2021 Model Year Mustang Mach-E vehicles is now available. Involves: Fix for availability of subscription services. |
| 21G01 | 2022-04-04. Service bulletin. FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST. Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming - The Active Drive Assist (BlueCruise) hands-free software was not yet available on early-launch vehicles that included the Prep Kit. The Ford Co-Pilot360™ Active 2.0 Prep Package was created to ensure early customers have access to the BlueCruise feature when software is available. F-150 (43C) / Mustang Mach-E (50G) vehicles equipped with the Ford Co-Pilot360 Active 2.0 Prep Package contain hardware through the Active Drive Assist (BlueCruise) Prep Kit that will enable the activation of the full BlueCruise hands-free feature once the software is installed on the vehicle. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.