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Service bulletin SSM 50715

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10210804
Published by NHTSA2022-05-03
Manufacturer's numberSSM 50715
Manufacturer's date2022-04-20
NHTSA componentBACK OVER PREVENTION:SOFTWARE

NHTSA's summary

Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part -14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Backup camera

Vehicles listed
FORD EDGE2021, 2022
FORD F-1502021, 2022
FORD MUSTANG MACH E2021, 2022
LINCOLN MKX2007
LINCOLN NAUTILUS2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4890002026-07-28. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE
26V1240002026-03-03. BACK OVER PREVENTION:SOFTWARE
25V3150002025-05-09. BACK OVER PREVENTION:SOFTWARE
25V1600002025-03-14. BACK OVER PREVENTION:SOFTWARE
22V1510002022-03-11. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB 26-21992026-05-05. Service bulletin. This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
25N172026-03-27. Other. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
TSB 24-20872024-04-04. Service bulletin. Some 2022-2023 Mustang Mach-E vehicles which recently received a software update delivered over-the-air (OTA) may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA). This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
SSM 523502024-04-04. Service bulletin. Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA). This may be due to the software level of the CMR. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in mid-late March 2024. The software will update automatically if vehicle connectivity is enabled on the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in March 2024. Monitor OASIS for additional information.
OTAPU1129CBCODPL2024-03-07. Service bulletin. Software Update PU1129- CBC-ODP for 2022-2023 MY F-150 Lightning vehicles is now available. Quality improvements include: - Robustness action to prevent Voltage Unstable Fault issue in BECM/HV Battery. - Prevent a false positive overtemperature DTC & MIL on dash. - Prevent AutoSAR wake requests after key off.
OTAPU0105CMRFXF2024-03-07. Service bulletin. Software Update 24-PU0105-CMR-FX for 2022-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action to increase availability of BlueCruise
OTAPU0105CMRFXL2024-03-07. Service bulletin. Software Update 24-PU0105-CMR-FX for 2022-2023 MY F-150 Lightning vehicles is now available. Quality Improvements include: - Robustness action to increase availability of BlueCruise
OTAPU1113UNXDCL2024-03-07. Service bulletin. Software Update 23-PU1113-UNX-DC for 2022-2023 MY F-150 Lightning vehicles is now available. Quality Improvements include: - Restores TCU module DID vehiile specific configuration which were set to default values in previous OTA update.
OTAPU1009-SS-NS2024-03-07. Service bulletin. Software Update PU1009-SS-NS for 2021-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminates potential Emergency Parking Brake activation when wire harness experiences a short. - Robustness action to prevent potential line pressure drift DTC from setting. -Eliminate potential ABS Yaw Rate Calibration issue. -Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event. -Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
OTAPU0105-CMR-FX2024-03-07. Service bulletin. Software Update FPU 24-PU0105-CMR-FX for 2022-2023 MY Mach E vehicles is now available. Quality Improvements include - Adds robustness to the Driver State Monitoring system and increases availability of BlueCruise - 22MY Reduces false eyes-off warnings