WenmarOpen by Wenmar Pro

Service bulletin 21G01

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10209498
Published by NHTSA2022-04-04
Manufacturer's number21G01
Manufacturer's date2022-03-31
NHTSA componentFORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST

NHTSA's summary

Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming - The Active Drive Assist (BlueCruise) hands-free software was not yet available on early-launch vehicles that included the Prep Kit. The Ford Co-Pilot360™ Active 2.0 Prep Package was created to ensure early customers have access to the BlueCruise feature when software is available. F-150 (43C) / Mustang Mach-E (50G) vehicles equipped with the Ford Co-Pilot360 Active 2.0 Prep Package contain hardware through the Active Drive Assist (BlueCruise) Prep Kit that will enable the activation of the full BlueCruise hands-free feature once the software is installed on the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance

Vehicles listed
FORD F-1502021
FORD MUSTANG MACH E2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4890002026-07-28. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE
25V3150002025-05-09. BACK OVER PREVENTION:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
26B072026-10-02. Other. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation
TSB 26-22062026-05-08. Service bulletin. This article updates TSB 23-2146. Reason for update: clarify prior approval requirements Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
TSB 26-21992026-05-05. Service bulletin. This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
SSM 547202026-04-10. Service bulletin. Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
SSM 546682026-04-06. Service bulletin. Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features (example: Lane Change Assist). New BlueCruise features can only be activated/delivered via an over-the-air update (OTA). Inform customers that they will need to wait for the update to be pushed to their vehicle. There is no way to manually push the update. If the update fails, OTA will re-attempt an update later.
TSB 26-20212026-02-04. Service bulletin. This article supersedes TSB 25-2156 to update the Service Procedure and Labor Time Allowance. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to a connection issue between the IPMA Camera and the IPMA.
SSM 543132025-10-28. Service bulletin. Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
TSB 25-25122025-10-28. Service bulletin. This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the camera module - rear (CMR) * DTC U0565:86 stored in the image processing module A (IPMA) * DTC U3000:49 is not stored in the CMR This may be due to the software in the CMR.
TSB 25-24272025-09-18. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit an inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code (DTC) U3000:49 with a status byte of 8F stored in the camera module-rear (CMR). This may be due to the CMR software level. NOTE: The driver status monitor camera module may also be called camera module-rear.
SYNC-25.2.1.6.5 F1502025-08-06. Over-the-air update. Quality improvements include: -Latest software update for BlueCruise Activation