Service bulletin SSM 50804
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10212957 |
| Published by NHTSA | 2022-06-01 |
| Manufacturer's number | SSM 50804 |
| Manufacturer's date | 2022-05-24 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| FORD BRONCO | 2021, 2022 |
|---|---|
| FORD C-MAX | 2013, 2014, 2015, 2016, 2017 |
| FORD E-150 | 2021 to 2023 |
| FORD E-250 | 2021 to 2023 |
| FORD E-350 | 2021, 2022, 2023 |
| FORD E-450 | 2021, 2022, 2023 |
| FORD EDGE | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| FORD ESCAPE | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| FORD EXPEDITION | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| FORD EXPLORER | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| FORD EXPLORER POLICE INTERCEPT | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-150 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| FORD F-250 SD | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-350 SD | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-650 SD | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-750 SD | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FUSION | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| FORD FUSION ENERGI | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FUSION HYBRID | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| FORD MAVERICK | 2022 |
| FORD MUSTANG | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| FORD MUSTANG MACH E | 2021, 2022 |
| FORD TRANSIT | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| LINCOLN AVIATOR | 2020, 2021, 2022 |
| LINCOLN CONTINENTAL | 2017, 2018, 2019, 2020 |
| LINCOLN CORSAIR | 2020, 2021, 2022 |
| LINCOLN MKC | 2015, 2016, 2017, 2018, 2019 |
| LINCOLN MKX | 2007 |
| LINCOLN MKX | 2016, 2017, 2018 |
| LINCOLN MKX | 2019 to 2020 |
| LINCOLN MKZ | 2015, 2016, 2017, 2018, 2019, 2020 |
| LINCOLN MKZ HYBRID | 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| LINCOLN NAUTILUS | 2019, 2020, 2021, 2022 |
| LINCOLN NAVIGATOR | 2017, 2018, 2019, 2020, 2021, 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026356 | 2026-07-20. Electrical |
|---|---|
| 26V468000 | 2026-07-20. ENGINE; ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD |
| 26V372000 | 2026-06-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 26V370000 | 2026-06-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 26V165000 | 2026-03-18. ELECTRICAL SYSTEM:ADAS; BACK OVER PREVENTION:SOFTWARE |
| 26V104000 | 2026-02-20. EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL |
| 26V091000 | 2026-02-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2026005 | 2026-01-09. Electrical |
| 2026004 | 2026-01-09. Electrical |
| 25V886000 | 2025-12-18. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 55240 | 2026-10-13. Service bulletin. Some 2021-2024 Bronco vehicles may exhibit an illuminated red brake warning indicator with diagnostic trouble code (DTC) C0049:01 stored in the anti-lock brake system (ABS) module. This may be due to pin fitment at the brake fluid level sensor connector. To resolve this concern, replace the brake fluid reservoir and replace the brake fluid level sensor electrical connector C1052 with service pigtail wiring kit 3U2Z-14S411-BXAB. For claiming, use causal part 2L210 and labor operations 2140A and 2219D45WR. |
|---|---|
| TSB 26-2375 v2 | 2026-10-13. Service bulletin. NOTE: This bulletin has been updated, refer to the change log at the bottom for details. Issue: Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: • Poor shift quality • Illuminated powertrain malfunction (wrench) indicator with DTCs P2704 and P0771 stored in the PCM / TCM . This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing theinput shaft O-rings to become damaged resulting in an open E clutch circuit. Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure toreprogram the PCM / TCM and/or replace the E clutch hub and input shaft O-rings |
| SSM 55221 | 2026-10-12. Service bulletin. For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article. |
| TSB 26-2325 | 2026-10-05. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a front courtesy lamp that is inoperative. This may be due to a concern with the front courtesy lamp light module. |
| 25E10-S1 | 2026-10-02. Other. 25E10-S1 Owner letter |
| SSM 55215 | 2026-10-02. Service bulletin. Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operations 10654C and 12651D along with MT2005SSM up to 0.7 hours for the ABS, ACCM, PCM, and SOBDMC as needed. |
| 26B07 | 2026-10-02. Other. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation |
| SSM 55194 | 2026-09-30. Service bulletin. Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module (BCM) software. To correct the condition, download and run the "BCM - Programmable Module Installation (PMI)" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the condition persists after PMI, refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and BCM. |
| TSB 26-2380 | 2026-09-29. Service bulletin. This article supersedes TSB 25-2575 to update the Parts list to add the applicable body wiring harnesses and underbody shield bolts. Some vehicles listed in the Model statement above may exhibit a "Sta-bar Disconnect Service Required" message in the instrument panel cluster (IPC) with any of the following diagnostic trouble codes (DTCs) stored in the chassis control module (CHCM): C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67. This may be due to water intrusion in the stabilizer bar wiring harness connector. |
| PCM-26.6.3 Bronco | 2026-09-28. Other. 25S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to the engine. |