Service bulletins for the 2021 Ford Mustang Mach-E
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
329 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| SSM 51292 | 2023-01-31. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE. Some 2021-2023 Mustang Mach-E vehicles may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
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| 22B28 | 2023-01-06. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Ensure your vehicle is providing optimal output from its heating system, we have developed a software update to improve the heating capability, defrost and defog performance when exterior temperatures are at or below -15C/5F. |
| SSM 51261 | 2023-01-06. Service bulletin. SERVICE BRAKES. Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00. |
| TSB 22-2496 | 2023-01-05. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE. This article supersedes TSB 22-2402 to update the vehicle model years affected. Some 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022, 2022-2023 e-Transit vehicles built on or before 17-Sep-2022 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC. |
| TSB 22-2494 | 2023-01-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This article supersedes TSB 22-2105 to update the vehicles affected, issue, action, and service procedure. Some 2021-2022 F-150/Mach-E and 2022 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability. This may be due to an expired BlueCruise/ActiveGlide map file in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM. |
| TSB 22-2491 | 2023-01-05. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E built on or before 17-Sep-2022, 2022 e-Transit vehicles may exhibit an illuminated red triangle indicator lamp with diagnostic trouble code (DTC) P27B4 stored in the secondary on-board diagnostic control module C (SOBDMC) or the charge status indicator (CSI) is blinking red with DTC P0A7F stored in the battery energy control module (BECM) and/or P0CF7 stored in the secondary on-board diagnostic control module A (SOBDM). This may be due to an unsecured plug-in electric vehicle supply equipment (EVSE). To correct the condition, follow the Service Procedure to reprogram the SOBDM. |
| TSB 22-2490 | 2023-01-05. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E vehicles built on or before 14-Sep-2022 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E4:00 stored in the secondary on-board diagnostic control module C (SOBDMC) and/or unable to engage park (P). This may be due to the software in the SOBDMC. To correct this condition, follow the Service Procedure to reprogram the powertrain control module (PCM). |
| 21-22OTASU3P2MME | 2022-12-07. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 3 P2 for 2021-2021 Model Year Mustang Mach-E is now available. Quality Improvements Include: An improvement to how the Distance to Empty (DTE) is calculated. |
| 22B08 S2 | 2022-12-02. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery REASON FOR THIS SUPPLEMENT Program Terms: The program expiration date was incorrectly shown as October 31. 2022. The correct date is April 30, 2023. Affected Vehicles: The build dates were updated. Verbiage added to indicate the population will increase as more vehicles with modules needing recovery are identified. Service Action: Verbiage added to indicate the population will increase as more vehicles with modules needing recovery are identified. Owner Notification Mailing Schedule: Verbiage added on mailing owner letters to additional owners as they are identified. Owner Refund Expiration Date: The owner refund expiration date was incorrectly shown as May 27, 2022. The correct date is April 30, 2023. |
| TSB 22-2446 | 2022-12-02. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM. Some 2021 Mustang Mach-E vehicles built on or before 07-Jul-2021 may experience Frunk System Fault Service Required message displayed in the IPC after performing body control module (BCM) update. This may be due to the software in the BCM. To correct the condition, follow the Service Procedure to reprogram the APIM, BCM and front trunk release module (FTRM). NOTE: The APIM software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) via Ford Power-Up software updates to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. |
| TSB 22-2404 | 2022-11-30. Service bulletin. BACK OVER PREVENTION:SOFTWARE. This article supersedes TSB 22-2150 and SSM 50970 to update the Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM), telematics control unit (TCU) or gateway module (GWM) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure. |
| SSM 51216 | 2022-11-30. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Customers with 2021 F-150 and Mustang Mach-E vehicles equipped with Ford Co-Pilot360 Active 2.0 Prep Package seeking service to receive the BlueCruise hands-free driver assist Software in their vehicle. FSA 21G01 expired on 30-Sep-2022, however the bulletin and technical instructions are available on PTS to support technicians performing customer pay operations. Enter 21G01 in the PTS search engine on the upper right side of the webpage and select Technical Info to download the installation instructions. |
| SSM 51191 | 2022-11-30. Service bulletin. POWER TRAIN. Some 2021-2022 Mustang Mach-E built on or before 17-Jan-2022, 2022 Escape built on or before 03-Mar-2022, Bronco Sport built on or before 04-Mar-2022, 2022 Maverick built on or before 25-Jan-2022 and 2022 Transit built on or before 17-May-2022 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct this condition, perform Pinpoint Test D. Refer to Workshop Manual (WSM), Section 307-05 > Diagnosis and Testing. If the GSM is not operating correctly, perform the replacement of the GSM. Do not perform a PMI after installing a new GSM assembly. The GSM is shipped with the latest software level. For claiming, use causal part 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| OTA 22B28 | 2022-11-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY. Customer Satisfaction Program 22B28 for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Improved HVAC system heat capability when exterior temps are at or below -15 C/5 F |
| 22P08 S2 | 2022-11-01. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration REASON FOR THIS SUPPLEMENT The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps. Additional population has been added to the affected vehicles with updated build dates. Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update |
| 22B10 S1 | 2022-11-01. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank REASON FOR THIS SUPPLEMENT Affected Vehicle Build Dates: The build date range for the affected vehicles was incorrectly listed as through June 7, 2021. The correct build date range is July 7, 2021. All affected vehicles were correctly identified in OASIS and FSA VIN lists. Parts Requirements/Ordering Information: Updates to remote control and key blank ordering/claiming information. |
| TSB 22-2402 | 2022-11-01. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022, 2022 e-Transit vehicles built on or before 17-Sep-2022 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC. |
| SSM 51146 | 2022-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2021-2022 Mustang Mach-E vehicles may exhibit a concern where the vehicle is unable to be charged with the mobile charger. This may be due to a broken charge handle latch. To correct the condition, replace the mobile charger. For claiming, use causal part 10B706 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51137 | 2022-10-25. Service bulletin. POWER TRAIN. Some 2021-2022 Mustang Mach-E/Escape plug-in hybrid electric vehicle (PHEV), 2020-2022 Aviator PHEV, and 2022 Transit battery electric vehicle (BEV) vehicles may experience an illuminated powertrain malfunction (Wrench) indicator and/or malfunction indicator lamp (MIL) with secondary on board diagnostic control module (SOBDM) diagnostic trouble code (DTC) U3000:49. This may be due to an internal SOBDM concern. To correct the concern, replace the SOBDM following Workshop Manual, Section 414-03B Removal and Installation, Secondary On-board Diagnostic Control Module. For claiming use base part # 10B689 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51120 | 2022-10-11. Service bulletin. SERVICE BRAKES, HYDRAULIC. Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00. |
| OTA22PU0603DCCHG | 2022-10-04. Service bulletin. ELECTRICAL SYSTEM. Priority Update 22-PU0603-DC-CHG for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Addresses failed DC fast charging attempts and allows use Plug & Charge feature. |
| TSB 22-2355 | 2022-09-30. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2022 Mach-E, 2022 Transit BEV and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully depressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator. |
| TSB 22-2343 | 2022-09-30. Service bulletin. POWER TRAIN. Some 2021-2022 Mustang Mach-E vehicles built on 01-Aug-2021 and through 18-Jan-2022, 2022 Maverick vehicles built on 13-Sep-2021 and through 18-Jan-2022, 2022 Escape vehicles built on 24-Sep-2021 and through 18-Jan-2022, 2022 Bronco Sport vehicles built on 08-Nov-2021 and through 18-Jan-2022 may exhibit a shift knob can be rotated without stepping on the brake pedal, although the transmission remains in park (P). This condition may be intermittent, more noticeable in warmer temperatures. DTC P0929 may also be set in the gear shift module (GSM). This may be due to a GSM concern. To correct the condition, follow the Service Procedure to update the GSM. |
| SSM 51095 | 2022-09-26. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Some 2021-2022 Mustang Mach-E, 2022 F-150 Lightning/e-Transit may experience diagnostic trouble codes (DTCs) P1A10 in the secondary on-board diagnostic module C (SOBDMC) and U3012 in the battery energy control module (BECM) after a low voltage service disconnect (LVSD). If both DTCs have set simultaneously, this may be due to the LVSD not being fully seated. Inspect the LVSD C1001 for being fully seated which is located on the left side of the under hood compartment. Refer to Workshop Manual (WSM), Section 414-03A High Voltage Battery > Mounting and Cables > General Procedures. |
| SSM 51097 | 2022-09-26. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E non-GT, 2022 e-Transit vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge status indicator (CSI), a charge failure notification on the touchscreen panel and the FordPass app. To correct the condition, update the off-board charger controller (OBCC) module to the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14G672 and actual time for the labor operation. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.