Service bulletin 22B10 S1
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10225541 |
| Published by NHTSA | 2022-11-01 |
| Manufacturer's number | 22B10 S1 |
| Manufacturer's date | 2022-10-17 |
| NHTSA component | ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER |
NHTSA's summary
Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank REASON FOR THIS SUPPLEMENT Affected Vehicle Build Dates: The build date range for the affected vehicles was incorrectly listed as through June 7, 2021. The correct build date range is July 7, 2021. All affected vehicles were correctly identified in OASIS and FSA VIN lists. Parts Requirements/Ordering Information: Updates to remote control and key blank ordering/claiming information.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Ignition
| FORD MUSTANG MACH E | 2021 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 22B10 | 2023-04-06. Service bulletin. Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank Customer feedback indicates that PaaK is not working as planned and a second remote control is desired. A second remote control and a key blank will be rovided for all affected vehicles. Owner Notification Mailing Schedule: Owner letters are expected to be mailed the week of March 6, 2023. |
|---|---|
| SSM 51292 | 2023-01-31. Service bulletin. Some 2021-2023 Mustang Mach-E vehicles may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 49944 | 2021-08-02. Service bulletin. Some 2021 Mustang Mach-E/F-150 vehicles may exhibit audio settings resetting after a key cycle, Android Auto concerns, Sirius presets missing more than three pages after a key cycle, touchscreen intermittent freezing/locking up, Pro Power Onboard messaging confusion after a tripped circuit breaker (F-150 only), WiFi keyboard defaulting to UK English, WMA files not playing properly from a USB and/or Bluetooth connectivity concerns. There may be a software concern in the APIM. Ford is working on an update that is expected via over the air (OTA) in July 2021. The software will update automatically if Vehicle Connectivity is turned ON. Inform the customer that they can continue to drive the vehicle. Contact the customer in August to determine if they received the update. If the customer needs assistance, schedule a follow-up appointment. Monitor OASIS for updates. |