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Service bulletins for the 2013 Infiniti M37

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

119 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
ITB17-042a2017-09-14. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
ITB17-0152017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
ITB17-0262017-08-01. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
ITB17-0182017-08-01. Service bulletin. SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT. BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.
REVISION 3-PC4512017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL. 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Please discard earlier versions of this bulletin.
REVISION 2-PC4512017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL. 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the previous part (283B0-3JA5A). Retailers may continue to use the previous part until existing stock is exhausted. - 283B0-3JA7A is used for Q50 - These parts are not restricted and can be ordered through normal process Please discard previous versions of this announcement.
PC451_PC452_PC452017-02-14. Service bulletin. EQUIPMENT. "2G TELEMATICS HARDWARE REPLACEMENT CLIENT SATISFACTION INITIATIVE ON FEBRUARY 26TH, 2016 INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&T’S PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN JUNE 2016, INFINITI COMMUNICATED INSTRUCTIONS TO RETAILERS TO UPDATE NEW VEHICLES IN THEIR INVENTORY WITH 3G COMPATIBLE TELEMATICS CONTROL UNITS. AT THIS TIME, INFINITI IS BEGINNING THE PROCESS OF MAKING 3G COMPATIBLE HARDWARE AVAILABLE TO OWNERS OF AFFECTED VEHICLES AS IDENTIFIED ABOVE. THIS UPGRADE MAY REQUIRE AN OWNER MAKE A CO-PAYMENT IN ORDER TO RECEIVE THE 3G HARDWARE UPDATE. PLEASE REFER TO THE CHART PROVIDED ON PAGE 2 TO DETERMINE IF AN OWNER CO-PAY IS REQUIRED. THIS CLIENT SATISFACTION INITIATIVE INCLUDES BOTH THE HARDWARE UPGRADE AND A COMPLIMENTARY ONE-YEAR SUBSCRIPTION TO INFINITI CONNECTION PLUS TELEMATICS SERVICE; THIS DOES NOT APPLY TO PC454 (SEE PAGE 2 FOR DETAILS). NOTE: VEHICLE ELIGIBILITY WILL BE VIEWED ON THE SECOND PAGE OF SERVICE COMM (EXCEPT PC454). THIS ACTIVITY IS NOT DISPLAYED ON THE MAIN PAGE OF SERVICE COMM BECAUSE IT IS OPTIONAL FOR CLIENTS TO PARTICIPATE."
PC451_PC452 2G T2017-02-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. "PC451_PC452 2G TCU UPDATE - MAIL NOTIFICATION THE PURPOSE OF THIS ANNOUNCEMENT IS TO LET FIELD PERSONNEL KNOW THAT THE FIRST 22K OWNER MAILINGS HAVE BEEN SENT OUT TODAY. THIS FIRST MAILING WAS DIRECTED TOWARDS CURRENT INFINITI CONNECTION SUBSCRIBERS OR TRIAL PARTICIPANTS. THE REMAINING OWNER NOTIFICATIONS WILL BE SENT OUT BETWEEN NOW AND DECEMBER 1, 2016. OWNER NOTIFICATION TIMING FOR Q50 OWNERS IS STILL TBD BASED ON PARTS AVAILABILITY TIMING."
ITB12-054B2017-02-14. Service bulletin. EQUIPMENT. THIS BULLETIN HAS BEEN AMENDED. THE TITLE AND IF YOU CONFIRM SECTION HAVE BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN.
ITB12-011F2017-02-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
ITB-92-069-D2014-02-01. Service bulletin. WHEELS. INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. *PE
ITB-13-0392014-01-09. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
ITB-13-0442013-12-07. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE
ITB-13-0302013-11-01. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE. INFINITI: STATES THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) P030, P0301, P0302, P0303, P0304, P0305, P0306 MAY BE STORED. *KB UPDATED 12/20/13. *PE
ITB-13-132013-04-10. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL. INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. *JS
ITB-13-122013-04-10. Service bulletin. LATCHES/LOCKS/LINKAGES. INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION SYSTEM OR THROUGH THE "COMBINATION METER SETTINGS" DEPENDING ON THE VEHICLE MODEL, YEAR, AND TRIM LEVEL. *JS
ITB-09-011-A2012-11-05. Service bulletin. VISIBILITY/WIPER. INFINITI: WHEN INSECTS, DIRT, FINGER PRINTS, OIL FILM, MOISTURE OR EXHAUST GAS IS NEAR OR AROUND RAIN SENSOR, THIS CAUSES THE RAIN SENSOR, WHEN WIPER LEVER IS PUSHED DOWN, TO EITHER MAKE A SINGLE STROKE OR OPERATE UNEXPECTEDLY. NO MODELS OR MODEL YEARS LISTED. *PE
ITB-10-056-A2012-10-17. Service bulletin. SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING. INFINITI: INFORMATION PROVIDED REGARDING ACCURATE DIAGNOSIS OF ABS/VDC WHEEL SPEED SENSORS ON CERTAIN VEHICLES. MODELS 2007-2013 INFINITI. *PE
ITB-12-0402012-07-18. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. INFINITI: SOME HYBRID VEHICLES, WITH REAR VIEW MIRROR CAMERAS, WILL EXPERIENCE EITHER FLICKERING, FUZZINESS, DISTORTION OR DARKNESS OF IMAGES DISPLAYED IN MONITOR. *PE UPDATED 9/26/12. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.