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Service bulletin ITB17-018

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10109193
Published by NHTSA2017-08-01
Manufacturer's numberITB17-018
Manufacturer's date2017-03-07
NHTSA componentSUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

NHTSA's summary

BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension, Ball joint, Control arm

Vehicles listed
INFINITI EX352008, 2009, 2010, 2011, 2012
INFINITI EX372013
INFINITI FX352009, 2010
INFINITI FX352011
INFINITI FX352012
INFINITI FX372013
INFINITI FX502009, 2010, 2011, 2012, 2013
INFINITI G252011, 2012
INFINITI G352003, 2004, 2005, 2006, 2007, 2008
INFINITI G372008, 2009, 2010, 2011, 2012, 2013
INFINITI M352006, 2007, 2008, 2009, 2010
INFINITI M35 HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M372011, 2012, 2013
INFINITI M452006, 2007, 2008, 2009, 2010
INFINITI M562011, 2012, 2013
INFINITI Q402015
INFINITI Q502014, 2015, 2016, 2017
INFINITI Q50 HYBRID2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q602014, 2015
INFINITI Q602017
INFINITI Q702014, 2015, 2016, 2017
INFINITI Q70 HYBRID2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX502014, 2015, 2016, 2017
INFINITI QX562004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
INFINITI QX702014, 2015, 2016, 2017
INFINITI QX802014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
10V2080002010-05-14. SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.