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Service bulletin ITB-92-069-D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054528
Published by NHTSA2014-02-01
Manufacturer's numberITB-92-069-D
Manufacturer's date2013-08-27
NHTSA componentWHEELS

NHTSA's summary

INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Wheels

Vehicles listed
INFINITI EX352010, 2011
INFINITI FX352010
INFINITI FX352011
INFINITI FX352012
INFINITI FX352013
INFINITI FX502010, 2011, 2012, 2013
INFINITI G252011, 2012
INFINITI G372010, 2011, 2012
INFINITI JX2013
INFINITI JX352013
INFINITI M352010
INFINITI M35 HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M372011, 2012, 2013
INFINITI M37 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M452010
INFINITI M562011, 2012, 2013
INFINITI M56 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q502014
INFINITI Q50 HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX2011 to 2012
INFINITI QX562010, 2011, 2012, 2013
INFINITI QX602014
INFINITI QX60 HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX702014
INFINITI QX802014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20150562015-02-09. Wheels
20141622014-05-07. Wheels
14V2290002014-05-02. WHEELS:LUGS/NUTS/BOLTS/STUDS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB10-067C2023-03-07. Service bulletin. WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
P9242 2008-10 M2021-06-12. Service bulletin. Expiration Notification – Wheel Valve Stem Nut Retailer Announcement ***** Campaign Summary ***** In 2009, INFINITI launched a Voluntary Service Campaign on certain 2008-2010 M35/M45 vehicles registered in states that do not use heavy concentrations of road salt in the winter, to replace the Tire Pressure Monitoring System (TPMS) nut with new, more corrosion resistant ones. INFINITI determined the material used in the nut on the M35/M45 that secures the TPMS sensor to the wheel, was not manufactured to specification and may corrode and potentially crack if driven regularly in areas where a heavy concentration of road salt is used during the winter. If this occurs, the nut may come out of the sensor causing the TPMS lamp to illuminate. If the TPMS lamp is disregarded, and the vehicle continues to be driven in this condition, the tire can quickly lose air pressure resulting in a flat tire. This customer service campaign and customer reimbursement for these repairs are no longer available. The expiration of this Voluntary Service Campaign has no effect on the status of Voluntary Safety Recall R0908. ***** What Retailers Should Do ***** 1. Service Comm will deactivate P9242 on any VINs on May 13, 2021. No further retailer action is required.
ITB09-055A2021-06-09. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2008 - 2010 M35/45; WHEEL VALVE STEM NUT Service Campaign ID # P9242 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P9242. • Discard all previous versions of ITB09-055.
ITB13039A2021-05-10. Service bulletin. SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
ITB15001A2021-05-10. Service bulletin. IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACTION Remove driver?s side airbag and apply felt tape with the SERVICE PROCEDURE starting on page 2. See this bulletin for further detail.
ITB150252021-05-10. Service bulletin. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
ITB150202021-05-10. Service bulletin. SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
ITB10062E2021-05-10. Service bulletin. SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
PC3312021-05-10. Service bulletin. Infiniti is conducting a retailer inventory inspection to inspect the front axle hub and torque member bolts on 20 specific 2014 QX60 vehicles identified in SERVICE COMM.
PC2752021-05-10. Service bulletin. Infiniti is conducting a Retailer Inventory Inspection to inspect the right front and right rear lug nuts on 22 certain specific 2014 Infiniti QX60 vehicles currently in retailer inventory.