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Service bulletin ITB10-067C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10232645
Published by NHTSA2023-03-07
Manufacturer's numberITB10-067C
Manufacturer's date2023-02-22
NHTSA componentWHEELS

NHTSA's summary

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Wheels

Vehicles listed
INFINITI EX352007
INFINITI EX352008, 2009, 2010, 2011, 2012, 2013
INFINITI EX372010 to 2013
INFINITI FX352001 to 2002
INFINITI FX352003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
INFINITI FX352011
INFINITI FX352012
INFINITI FX352013
INFINITI FX372010 to 2012
INFINITI FX372013
INFINITI FX452001
INFINITI FX452003, 2004, 2005, 2006, 2007, 2008
INFINITI FX452009
INFINITI FX502009, 2010, 2011, 2012, 2013
INFINITI G201991, 1992, 1993, 1994, 1995, 1996
INFINITI G201997 to 1998
INFINITI G201999, 2000, 2001, 2002
INFINITI G252003 to 2010
INFINITI G252011, 2012
INFINITI G252013
INFINITI G352001 to 2002
INFINITI G352003, 2004, 2005, 2006, 2007, 2008, 2009
INFINITI G352010 to 2013
INFINITI G35 COUPE2007 (the catalog's model; the bulletin names a series or trim of it)
INFINITI G372003 to 2007
INFINITI G372008, 2009, 2010, 2011, 2012, 2013
INFINITI G372014 to 2015
INFINITI I301995
INFINITI I301996, 1997, 1998, 1999, 2000, 2001
INFINITI I302002 to 2004
INFINITI I352000 to 2001
INFINITI I352002, 2003, 2004
INFINITI INFINITI
INFINITI J301991 to 1992
INFINITI J301993, 1994, 1995, 1996, 1997
INFINITI J302000 to 2009
INFINITI JX2013
INFINITI JX352013
INFINITI M2012
INFINITI M301991, 1992
INFINITI M301993 to 1996
INFINITI M352001 to 2005
INFINITI M352006, 2007, 2008, 2009, 2010
INFINITI M35 HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M35 HYBRID2014
INFINITI M372011, 2012, 2013
INFINITI M37 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M452001 to 2002
INFINITI M452003, 2004
INFINITI M452005
INFINITI M452006, 2007, 2008, 2009, 2010
INFINITI M452011 to 2013
INFINITI M562011, 2012, 2013
INFINITI M56 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q402015, 2016
INFINITI Q451990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006
INFINITI Q502014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
INFINITI Q50 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q602014, 2015
INFINITI Q602016
INFINITI Q602017, 2018, 2019, 2020, 2021, 2022
INFINITI Q702014, 2015, 2016, 2017, 2018, 2019
INFINITI Q70 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q70L2019
INFINITI QX2011 to 2012
INFINITI QX302017, 2018, 2019
INFINITI QX41997, 1998, 1999, 2000, 2001, 2002, 2003
INFINITI QX42004 to 2009
INFINITI QX502014, 2015, 2016, 2017
INFINITI QX502018
INFINITI QX502019, 2020, 2021, 2022, 2023
INFINITI QX552022, 2023
INFINITI QX562001 to 2002
INFINITI QX562004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
INFINITI QX602014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
INFINITI QX60 HYBRID2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX702014, 2015, 2016, 2017
INFINITI QX802014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
INFINITI rQ50 HYBRID2019
INFINITI redundant QX502023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
03V0980002003-03-19. WHEELS
20030682003-03-17. Wheels

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
P9242 2008-10 M2021-06-12. Service bulletin. Expiration Notification – Wheel Valve Stem Nut Retailer Announcement ***** Campaign Summary ***** In 2009, INFINITI launched a Voluntary Service Campaign on certain 2008-2010 M35/M45 vehicles registered in states that do not use heavy concentrations of road salt in the winter, to replace the Tire Pressure Monitoring System (TPMS) nut with new, more corrosion resistant ones. INFINITI determined the material used in the nut on the M35/M45 that secures the TPMS sensor to the wheel, was not manufactured to specification and may corrode and potentially crack if driven regularly in areas where a heavy concentration of road salt is used during the winter. If this occurs, the nut may come out of the sensor causing the TPMS lamp to illuminate. If the TPMS lamp is disregarded, and the vehicle continues to be driven in this condition, the tire can quickly lose air pressure resulting in a flat tire. This customer service campaign and customer reimbursement for these repairs are no longer available. The expiration of this Voluntary Service Campaign has no effect on the status of Voluntary Safety Recall R0908. ***** What Retailers Should Do ***** 1. Service Comm will deactivate P9242 on any VINs on May 13, 2021. No further retailer action is required.
ITB09-055A2021-06-09. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2008 - 2010 M35/45; WHEEL VALVE STEM NUT Service Campaign ID # P9242 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P9242. • Discard all previous versions of ITB09-055.
ITB13039A2021-05-10. Service bulletin. SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
ITB150252021-05-10. Service bulletin. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
ITB150202021-05-10. Service bulletin. SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
ITB10062E2021-05-10. Service bulletin. SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
ITB92069D2021-05-10. Service bulletin. Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.
ITB04038A2021-05-10. Service bulletin. If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.
ITB130232021-05-10. Service bulletin. SERVICE INFORMATION A change has been made to the Front Passenger Air Bag Module removal and installation procedures in the 2003-2008 FX45/FX35 Electronic Service Manuals. In the revised procedures, the two front passenger air bag module fixing nuts can be re-used during installation. NOTE - The front passenger air bag module fixing bolt must be replaced after removal. Please use the updated service information hyperlinked in this bulletin if you need to service the front passenger air bag module for any reason.
ITB130082021-05-10. Service bulletin. IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. >Please see Service procedure for 2007-2011 Versa torque specifications on page 5. See this bulletin for further detail.