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Service bulletin ITB-09-011-A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10047039
Published by NHTSA2012-11-05
Manufacturer's numberITB-09-011-A
Manufacturer's date2012-08-27
NHTSA componentVISIBILITY/WIPER

NHTSA's summary

INFINITI: WHEN INSECTS, DIRT, FINGER PRINTS, OIL FILM, MOISTURE OR EXHAUST GAS IS NEAR OR AROUND RAIN SENSOR, THIS CAUSES THE RAIN SENSOR, WHEN WIPER LEVER IS PUSHED DOWN, TO EITHER MAKE A SINGLE STROKE OR OPERATE UNEXPECTEDLY. NO MODELS OR MODEL YEARS LISTED. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Wipers and washers

Vehicles listed
INFINITI EX352008, 2009, 2010, 2011
INFINITI FX352008, 2009, 2010
INFINITI FX452008
INFINITI G252011
INFINITI G352008, 2009
INFINITI G372008, 2009, 2010, 2011, 2012
INFINITI J302008 to 2009
INFINITI JX352013
INFINITI M352008, 2009, 2010
INFINITI M35 HYBRID2012 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M372011, 2012, 2013
INFINITI M37 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M452008, 2009, 2010
INFINITI M562011, 2012, 2013
INFINITI M56 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX2011 to 2012
INFINITI QX42008 to 2009
INFINITI QX562008, 2009, 2010, 2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB17-009H2024-06-07. Service bulletin. WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007I2024-06-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039K2024-06-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.