Service bulletins for the 2021 Ford Mustang Mach-E
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
329 on file from NHTSA, as of 2026-10-19.
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By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| 22B08 S2 | 2022-12-02. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery REASON FOR THIS SUPPLEMENT Program Terms: The program expiration date was incorrectly shown as October 31. 2022. The correct date is April 30, 2023. Affected Vehicles: The build dates were updated. Verbiage added to indicate the population will increase as more vehicles with modules needing recovery are identified. Service Action: Verbiage added to indicate the population will increase as more vehicles with modules needing recovery are identified. Owner Notification Mailing Schedule: Verbiage added on mailing owner letters to additional owners as they are identified. Owner Refund Expiration Date: The owner refund expiration date was incorrectly shown as May 27, 2022. The correct date is April 30, 2023. |
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| 22P08 S2 | 2022-11-01. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration REASON FOR THIS SUPPLEMENT The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps. Additional population has been added to the affected vehicles with updated build dates. Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update |
| SSM 51146 | 2022-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2021-2022 Mustang Mach-E vehicles may exhibit a concern where the vehicle is unable to be charged with the mobile charger. This may be due to a broken charge handle latch. To correct the condition, replace the mobile charger. For claiming, use causal part 10B706 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 50994 | 2022-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2021-2022 Mustang Mach-E, 2022 Expedition/F-150 Lightning vehicles equipped with the 15.5 inch center display screen may experience a blank or inoperative screen with an accessory protocol interface module (APIM) diagnostic trouble code (DTC) B108E:01 present. A touch-beep may be heard when pressing the center display screen in screen region where a soft button is expected to be displayed even though nothing is displayed on the center display screen. This concern may be intermittent and resetting the SYNC module (APIM) may temporarily restore screen function. To correct this condition, follow the Workshop Manual Section 415-00 to replace the 15.5 inch center display screen. For claiming, use base part 10D885 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 50982 | 2022-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements. |
| OTA SU3 P1 MME | 2022-08-04. Service bulletin. EQUIPMENT:ELECTRICAL. Software Update 3 Part 1 for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Subscription service fixes |
| TSB 22-2295 | 2022-07-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2021-2022 F-150, Mustang Mach-E and 2022 Expedition/Navigator vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. DTC B1578:78 may also set after an image processing module A (IPMA) on-demand self test is performed. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level. |
| SSM 50923 | 2022-07-19. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2021-2022 Mach-E, 2022 Transit battery electric vehicle (BEV)/F-150 Lightning vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge status indicator (CSI), a charge failure notification on the touchscreen panel and the FordPass app. To correct the condition, update the off-board charger controller (OBCC) module to the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14G672 and actual time for the labor operation. |
| TSB 22-2265 | 2022-07-08. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Apr-2022 may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. |
| TSB 22-2226 | 2022-06-27. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER. This article supersedes TSB 21-2310 to update the Issue, Action, Service Procedure. Some 2021 Mach-E/F-150 vehicles may experience at least one of the following symptoms: audio settings resetting after a key cycle, Android Auto connection concerns, Sirius presets missing more than three pages after a key cycle, touchscreen freezing/locking up, Pro-Power Onboard messaging confusion after a tripped circuit breaker (F-150 only), Wi-Fi keyboard defaulting to UK English, windows media audio (WMA) files not playing properly from a universal serial bus (USB) device, intermittent blank touchscreen, Apple CarPlay connection concerns, Bluetooth® connectivity concerns, Sirius XM loading concerns and/or unable to change Sirius XM channels. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled |
| SSM 50829 | 2022-06-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. 2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended. If the DTC returns after being cleared or if the vehicle exhibits connectivity concerns with the TCU, continue with normal Workshop Manual (WSM) diagnostics. If set erroneously, this DTC does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TCU update in July 2022 to prevent this DTC from setting erroneously. |
| SSM 50824 | 2022-06-17. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Some 2021 Mustang Mach-E and F-150 vehicles may exhibit the BlueCruise feature being inoperative with a Keep Hands On Steering Wheel message displayed in the instrument panel cluster (IPC) after performing FSA 21G01. This may be due to an image processing module A (IPMA) configuration concern. Using the Ford Diagnosis and Repair System (FDRS), download and run the IPMA - Image Processing Module A (IPMA) Configuration app. Clear all diagnostic trouble codes (DTCs) after programming and/or running the configuration app. Verify that the BlueCruise feature is enabled and properly functioning by following the FSA 21G01 technical instructions. |
| 21B61 | 2022-06-10. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Certain 2021 Model Year Mach-E Vehicles - Long Regen Stop Safely Now. In some of the affected vehicles, loss of propulsion during extended downhill drives may occur. This condition only occurs in drive cycles that consist of mostly downhill driving for an extended period of time. |
| 22P04 | 2022-05-26. Service bulletin. EQUIPMENT. Customer Satisfaction Program 22P04 - Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module Programming to Activate Phone as a Key: In all of the affected vehicles, a misconfigured Enhanced Central Gateway (ECG) module prevents Phone as a Key from functioning. |
| SSM 50739 | 2022-05-14. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2020-2021 Escape vehicles and 2021 F-150/Mustang Mach-E/Expedition/Explorer vehicles built on or before 22-Nov-2021 may exhibit a concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the Instrument cluster, no communication with audio control module (ACM) or digital signal processor (DSP) module, and/or DTC U1084, U0237 and/or U0238. This may be due to the software in the DSP. To correct this condition, perform a hard reset of the DSP by disconnecting the 12-volt battery. Reprogram the DSP module using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18B849 and any applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 50651 | 2022-05-04. Service bulletin. COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT. In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option |
| OTA SU2 P4 MME | 2022-05-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Software Update 2 (SU2) Phase 4 for 2021 Model Year Mustang Mach-E vehicles is now available. Involves: Prevents EV charge programing locations from disappearing in SYNC, updates the start/stop charge to the MA and SYNC screen, charger stop timer fix, enhanced brake pedal feel, enhanced ESC performance durring significant vehicle dynamics maneuvers, ensures auxiliary water pump is supported when the PTC heater is operational for cabin or battery heating while vehicle is on-plug, Reduced fan noise when level 2 charging, prevents loss of propulsion during extended downhill driving (21P22), improved vehicle charging, improved high voltage to low voltage conversion, prevents low speed loss of propulsion when exiting adaptive cruise control while simultaneously accelerating. |
| 21L02 | 2022-05-04. Service bulletin. EQUIPMENT. Certain 2021 Model Year Mustang Mach 1 Vehicles - Gas Guzzler Tax: In some of the affected vehicles, Ford discovered that some customers were overcharged $1,000 for the Gas Guzzler Tax upon purchasing the vehicle. Customers that were overcharged will be refunded $1,000. |
| 22P08-S1 | 2022-05-04. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford Co-Pilot and BlueCruise - BlueCruise Maps Expiration: In some of the affected vehicles, the Connected Blue Zone Maps will expire on March 14, 2022. When the maps expire, the BlueCruise with hands-free highway driving feature will no longer be available. |
| TSB 22-2143 | 2022-04-26. Service bulletin. SERVICE BRAKES, HYDRAULIC; EQUIPMENT; PARKING BRAKE. Some 2021-2022 Mustang Mach-E vehicles built on or before 15-Mar-2022 may exhibit a Parking Brake Fault Service Now message in the instrument panel cluster (IPC) and DTCs C2007, C2008, C1034, U0293 and/or U0100 in the antilock brake system (ABS) module. This may be due to an open/corroded circuit near the rear caliper. To correct the condition, follow the Service Procedure to replace the electronic parking brake (EPB) connector. |
| TSB 22-2141 | 2022-04-26. Service bulletin. EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE. Some 2021-2022 Mustang Mach-E vehicles built on or after 30-Sep-2021 may exhibit the wireless charger inoperative or poor performance when using an some Apple iPhone 12 and 13 models that use MagSafe wireless charging. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. |
| TSB 22-2138 | 2022-04-26. Service bulletin. EQUIPMENT; SUSPENSION. Some 2021 Mustang Mach-E GT vehicles may exhibit a Suspension Fault Speed Limited To 80 MPH (or 120 km/h) message or Driver Selectable Suspension Fault Service Required message in the IPC with diagnostic trouble code (DTC) C1121:64. This may be due to the vehicle dynamics module (VDM) software. To correct the condition, follow the service procedure to reprogram the VDM. |
| TSB 22-2150 | 2022-04-20. Service bulletin. EQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE. This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM) or telematics control unit (TCU) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure. |
| SSM 50645 | 2022-04-13. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS. Some 2021-2022 Mustang Mach-E vehicles may exhibit a lack/loss of heat while driving during freezing temperatures. The Workshop Manual, Section 412-00 pinpoint test J has been updated to aid in proper diagnosis. This may be due to the heating ventilation and air conditioning control (HVAC) module software. Recommend the customer to use AUTO Mode and adjust the temperature to maximize heater performance. This does not affect vehicle durability and no additional diagnosis or service is required at this time. Inform customers they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in late April 2022. Replacement or reprogramming of the HVAC will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| OTA SU2 P2.2 MME | 2022-04-05. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Software Update 2 (SU2) Phase 2.2 for 2021 Model Year Mustang Mach-E vehicles is now available. Involves: Fix for availability of subscription services. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.