Service bulletins for the 2021 Ford Mustang Mach-E
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
329 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Electrical system are shown. Show all
| 22B48 | 2023-07-07. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE. Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles - Off-Board Charger Controller Module Programming Some Mustang Mach-E, and E-Transit battery electric vehicles (BEV) may experience inability to charge at certain charging stations |
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| SSM 51727 | 2023-06-21. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51705 | 2023-06-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery junction box (HVBJB) replacement. Vehicle may also exhibit reduced powertrain performance and/or a Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or High-Voltage Battery Warning message in the FordPass application. This may be due to the BECM software. To correct the condition, download and run the BECM - Reset Diagnostic Trouble Code (DTC) Occurrence Counter application in Ford Diagnosis and Repair System (FDRS). If the concern persists, refer to Workshop Manual (WSM), Section 414-03A for normal diagnostics. Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery junction box (HVBJB) replacement. Vehicle may also exhibit reduced powertrain performance and/or a Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or High-Voltage Battery Warning message in the FordPass application. This may be due to the BECM software. To correct the condition, download and run the BECM - Reset Diagnostic Trouble Code (DTC) Occurrence Counter application in Ford Diagnosis and Repair System (FDRS). If the concern persists, refer to Workshop Manual (WSM), Section 414-03A for normal diagnostics |
| TSB 23-2170 | 2023-06-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2021 Mustang Mach-E and F-150 vehicles may fail PMI for the IPMA using the Ford Diagnosis and Repair System (FDRS) with an error stating Procedure Unsuccesful - GetFlashActionPartNumbers Unable To Obtain Flash Action Part Numbers From Available Topology if the power steering control module (PSCM), cruise control module (CCM), camera module - rear (CMR) and/or instrument panel cluster (IPC) are not at their latest software level prior to attempting PMI. To correct this condition follow the Service Procedure to update each of the modules necessary to complete PMI for the IPMA. |
| SSM 51696 | 2023-06-13. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E vehicles built on or before 19-Aug-2022 may exhibit a condition of intermittent headlamp operation while the vehicle is off and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. To correct this condition, replace the headlamp switch (service base PN: 11654). Refer Workshop Manual, Section 417-01. For claiming, use casual part 11654 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51689 | 2023-06-13. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2021 Mustang Mach-E (Non-GT) vehicles built on or before 22-Jul-2021 may exhibit a buzz noise from the instrument panel cluster (IPC) that changes with the brightness setting. This may be due to the internal hardware in the IPC. To correct the condition, replace the IPC. Refer to Workshop Manual, Section 413-01. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 23-2168 | 2023-06-01. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Some 2021-2022 Mustang Mach-E vehicles equipped with all-wheel drive (AWD) may exhibit a whine noise from the front drive unit when driving steady speed between 30-40 mph (48-64 km/h) without diagnostic trouble codes (DTCs) present. This may be due to software parameters. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM) |
| SSM 51610 | 2023-05-24. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2021-2023 Mustang Mach-E vehicles may experience minor damage to the high voltage battery (HVB) tray as a result of coming contact with road debris and/or other outside influences. Workshop Manual (WSM), Section 414-03A has been updated to include new topics for inspection, repair and replacement of the HVB tray. These new topics should be used to help determine severity of damage and an appropriate repair direction for the HVB tray. If inspection per the WSM determines that the HVB tray requires replacement, the HVB battery trays for standard and extended range have been released for service as a lower cost repair option. Standard range HVB tray - LJ9Z-10732-E. Extended range HVB tray - LJ9Z-10732-D. When an HVB tray is replaced, a new high voltage battery serial number label must be obtained as directed in the WSM and installed in the location indicated. |
| TSB 23-2122 | 2023-05-04. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM. |
| SSM 51547 | 2023-05-04. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E vehicles may experience an alarm activation even after the motion sensor function has been disabled through the pop-up menu at ignition off. If the customer wants to turn off the motion sensors for a key cycle, they can go to the center display screen: Vehicle > Settings > Alarm System > Motion Sensors off. The motion sensors will be re-enabled on the next key cycle. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in June 2023. Monitor OASIS for additional information. |
| 22P31 | 2023-05-02. Service bulletin. ELECTRICAL SYSTEM; PARKING BRAKE. Certain 2021-2022 Model Year Mustang Mach-E Vehicles Replace the Electronic Parking Brake Harness Connector In some of the affected vehicles, the Electronic Park Brake (EPB) may not function due to damaged or broken wiring. Customers may experience an audible chime, a wrench light, and a message on the Instrument Panel Cluster (IPC) specifying there is a Parking brake failure, service immediately. Some customers may be unable to disengage the park brake resulting in brake drag while driving accompanied by a constant minder and chime. The vehicle design will allow the affected vehicles to remain stationary on a grade even with a non-functioning EPB. |
| SSM 51513 | 2023-04-06. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in June 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information. |
| 22B10 | 2023-04-06. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank Customer feedback indicates that PaaK is not working as planned and a second remote control is desired. A second remote control and a key blank will be rovided for all affected vehicles. Owner Notification Mailing Schedule: Owner letters are expected to be mailed the week of March 6, 2023. |
| TSB 23-2014 | 2023-04-04. Service bulletin. ELECTRICAL SYSTEM. This article supersedes TSB 22-2355 to update the vehicle model years affected. Some 2021-2023 Mustang Mach-E, 2022-2023 e-Transit and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully pressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator. |
| 22B10 S2 | 2023-03-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank REASON FOR THIS SUPPLEMENT Owner Notification Mailing Schedule: Owner letters are expected to be mailed the week of March 6, 2023. Owner Refunds: Refund expiration date extended to August 5, 2023. Pickup and Delivery: Updates to Pickup and Delivery details. Claims Preparation and Submission: Updated claiming for pickup and delivery |
| 23PU0105DCCHG2 | 2023-02-06. Service bulletin. ELECTRICAL SYSTEM. Priority Update 23-PU0105-DC-CHG2 for 2021- 2023 Mach E vehicles is now available. Quality improvements include: - Improvement to DC Fast Charging functionality. |
| SSM 51292 | 2023-01-31. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE. Some 2021-2023 Mustang Mach-E vehicles may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 22-2496 | 2023-01-05. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE. This article supersedes TSB 22-2402 to update the vehicle model years affected. Some 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022, 2022-2023 e-Transit vehicles built on or before 17-Sep-2022 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC. |
| TSB 22-2494 | 2023-01-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This article supersedes TSB 22-2105 to update the vehicles affected, issue, action, and service procedure. Some 2021-2022 F-150/Mach-E and 2022 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability. This may be due to an expired BlueCruise/ActiveGlide map file in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM. |
| TSB 22-2491 | 2023-01-05. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E built on or before 17-Sep-2022, 2022 e-Transit vehicles may exhibit an illuminated red triangle indicator lamp with diagnostic trouble code (DTC) P27B4 stored in the secondary on-board diagnostic control module C (SOBDMC) or the charge status indicator (CSI) is blinking red with DTC P0A7F stored in the battery energy control module (BECM) and/or P0CF7 stored in the secondary on-board diagnostic control module A (SOBDM). This may be due to an unsecured plug-in electric vehicle supply equipment (EVSE). To correct the condition, follow the Service Procedure to reprogram the SOBDM. |
| TSB 22-2490 | 2023-01-05. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E vehicles built on or before 14-Sep-2022 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E4:00 stored in the secondary on-board diagnostic control module C (SOBDMC) and/or unable to engage park (P). This may be due to the software in the SOBDMC. To correct this condition, follow the Service Procedure to reprogram the powertrain control module (PCM). |
| 22B08 S2 | 2022-12-02. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery REASON FOR THIS SUPPLEMENT Program Terms: The program expiration date was incorrectly shown as October 31. 2022. The correct date is April 30, 2023. Affected Vehicles: The build dates were updated. Verbiage added to indicate the population will increase as more vehicles with modules needing recovery are identified. Service Action: Verbiage added to indicate the population will increase as more vehicles with modules needing recovery are identified. Owner Notification Mailing Schedule: Verbiage added on mailing owner letters to additional owners as they are identified. Owner Refund Expiration Date: The owner refund expiration date was incorrectly shown as May 27, 2022. The correct date is April 30, 2023. |
| TSB 22-2446 | 2022-12-02. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM. Some 2021 Mustang Mach-E vehicles built on or before 07-Jul-2021 may experience Frunk System Fault Service Required message displayed in the IPC after performing body control module (BCM) update. This may be due to the software in the BCM. To correct the condition, follow the Service Procedure to reprogram the APIM, BCM and front trunk release module (FTRM). NOTE: The APIM software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) via Ford Power-Up software updates to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. |
| 22B10 S1 | 2022-11-01. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank REASON FOR THIS SUPPLEMENT Affected Vehicle Build Dates: The build date range for the affected vehicles was incorrectly listed as through June 7, 2021. The correct build date range is July 7, 2021. All affected vehicles were correctly identified in OASIS and FSA VIN lists. Parts Requirements/Ordering Information: Updates to remote control and key blank ordering/claiming information. |
| TSB 22-2402 | 2022-11-01. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022, 2022 e-Transit vehicles built on or before 17-Sep-2022 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.