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Service bulletins for the 2021 Ford F-150

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

644 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
SSM 497282021-05-03. Service bulletin. POWER TRAIN. Some 2021 F-150 vehicles equipped with a 5.0L engine may exhibit a no start/no powertrain control module (PCM) communication condition if the oil level is approximately 1 or more quarts low and the oil life is at/or less than 20%. This may be due to various parameters within the PCM. Inform the customer that Ford is developing a software update to prevent this condition that is expected by the end of May 2021 and a follow-up appointment should be scheduled for a repair. In the interim, PCM functionality can be restored by going to: PTS Home Page > Rotunda > Diagnostic Tool Support > Download Software > 2021 F150 5.0L PCM Reset App. Follow the instructions included with the Zip file. Once PCM functionality has been restored, change the engine oil and filter and reset the engine oil change reminder. For claiming, use causal part 12A650 and M-time.
SSM 497212021-05-03. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Some 2021 F-150 vehicles equipped with one-touch up/down front windows and built on or before 08-Mar-2021 may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest level of the appropriate Ford diagnostic scan tool then perform the Power Door Window Initialization procedure for both the DDM and the PDM. For claiming, use causal part number 14B291 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
SSM 497122021-04-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2021 F-150 vehicles built on 06-Sep-2020 and through 24-Jan-2021 may experience the climate temperature control is inoperative or does not operate correctly. The vehicle may exhibit diagnostic trouble codes (DTC) B1081 and/or B1082 in the heating, ventilation and air conditioning (HVAC) module. This may be due to a software issue with the HVAC module. To correct the condition, update the HVAC module using the latest level of the appropriate Ford diagnostic scan tool. If the condition persists, refer to Workshop Manual, Section 412-00 and continue with normal diagnostics. For claiming, use causal part number 19980 and applicable labor times from the Service Labor Times Standard (SLTS) Manual.
TSB 21-20972021-04-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2021 F-150 vehicles may exhibit a discharged battery and/or no crank condition. This may be due to key off battery drain when the zone lighting power button is left enabled in the SYNC4 display or the FordPass app. A discharged battery or a no crank condition may also occur if a rear door is difficult to close causing the door to not fully latch, resulting in a door ajar being detected.
TSB 21-20872021-04-03. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles equipped with a 3.5L EcoBoost engine and built on or before 02-Mar-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P060B, P0420, P0430, P04F0, P2601 and/or P0364 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
TSB 21-20862021-04-03. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles equipped with a 3.3L Duratec engine and built on or before 02-Mar-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P060B, P0600 and/or P0607 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
TSB 21-20852021-04-03. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles equipped with a 2.7L EcoBoost engine and built on or before 01-Mar-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P060B, P0300 and/or P0316 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
TSB 21-20832021-04-03. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles equipped with a 5.0L engine and built on or before 08-Mar-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0364, P060B, P062B, P164C, P2601, P0171, P0172, P0174, P0175, P3450 and/or P1104 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM and reset the keep alive memory (KAM).
TSB 21-20532021-04-03. Service bulletin. POWER TRAIN. Some 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine and built on or before 15-Feb-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostics trouble code (DTC) P2C23, P2601, P164C, P060B and/or U0288 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
SSM 497092021-03-31. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles with 3.5L PowerBoost engine and ProPower Onboard may exhibit a center stack screen message stating Pro Power Onboard Turned Off - Ground Fault Detected, after performing the Pro Power Onboard test function. This is a normal response after performing the test and full system function may be restored after pressing the on-screen RESET button. Ford is developing an update to the test screens which is expected to be delivered to the vehicle via over-the-air (OTA) SYNC update in July 2021. Let the customer know they can continue to drive the vehicle and advise to connect to their FordPass account and enable the vehicle to accept the OTA. Schedule a follow-up appointment for July 2021, and contact the customer to understand if OTA was received, and confirm if the service appointment is going forward. Monitor OASIS for updates.
SSM 496902021-03-31. Service bulletin. ELECTRICAL SYSTEM. For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle.
SSM 496842021-03-31. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles may exhibit diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA). This may be due to the learned values in the IPMA not allowing the code to be cleared. To clear the DTC, download and run the IPMA - Reset the Image Processing Module A (IPMA) Learned Values application in Ford Diagnosis and Repair System (FDRS), then run the IPMA - Image Processing Module A (IPMA) Alignment application immediately after. If the U3000:49 is still present after running both applications, continue with normal diagnostics in Pinpoint Test AI in Workshop Manual, Section 419-07.
SSM 496502021-03-31. Service bulletin. EXTERIOR LIGHTING. Some 2021 F-150 vehicles equipped with automatic high beam control may experience the fog lamps flashing when the automatic high beam control feature is turned on, the fog lights are turned on and the vehicle is driven in dark conditions. This may be due to the software in the headlamp control module (HCM). To correct the condition, reprogram the HCM using the latest level of the appropriate Ford diagnostic scan tool. If the condition persists, refer to Workshop Manual, Section 417-01 and continue with normal diagnostics. For claiming, use causal part number 13K198 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
SSM 496432021-03-31. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150, Mustang Mach-E, Edge vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers whos Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair
SSM 496182021-03-03. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds. Inspect FPCM connector, applicable grounds(F-150- G401, Expedition/Navigator- G403, Transit- G401, 2018-2019 Explorer G302, 2020-2021 Explorer/Aviator- G407) and confirm FPCM connector (F-150- C4336, Expedition/Navigator- C433, Transit- C433, 2018-2019 Explorer C3239, 2020-2021 Explorer/Aviator- C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
SSM 496022021-03-03. Service bulletin. POWER TRAIN. Some 2021 F-150 vehicles built on or before 29-Jan-2021 and equipped with a console gear shift lever may exhibit a condition where the gear shift lever is unable to come out of the park position. Some vehicles may also exhibit the gear shift lever stow function is delayed or inoperative. This may be due to software in the gearshift module (GSM). To correct the condition, reprogram the GSM. For claiming, use causal part 7210 and applicable labor times in section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 496012021-03-03. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles may experience the anti-theft intrusion alarm system activating when there is no evidence of an intrusion. This may be due to the intrusion alarm system sensing vibrations that are characteristic to other vehicle systems. To correct the condition, update the body control module (BCM) to the latest software level using the appropriate scan tool. After BCM reprogramming completes follow the on-screen prompts to relearn the TPMS sensors. For claiming, use causal part 15K609 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 495972021-03-03. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles may experience intermittent remote commands from the FordPass mobile app. Intermittent command behavior may also lead the customer to believe there is no cellular signal or coverage. FordPass mobile app commands may become operative again after starting the vehicle with the ignition or key fob. Ford Engineering is developing a software update that is expected in late March 2021. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for April 2021. This software will be programmed to the vehicle via an over-the-air (OTA) update if the vehicle is connected to the customers FordPass account. Once the update becomes available, contact the customer to ask whether they received the OTA update and confirm if the service appointment is going forward. Monitor OASIS for updates.
SSM 495912021-03-03. Service bulletin. LATCHES/LOCKS/LINKAGES. Some 2021 F-150 vehicles built at the Dearborn Truck Plant on 04-Dec-2020 and through 11-Dec-2020 equipped with a power tailgate may experience the latches not cinching after reaching the closed position. This is due to a software issue with the rear trunk gate module (RGTM). To resolve the issue, update the RGTM to the latest level using the appropriate diagnostic scan tool. If the concern is still present, continue with normal diagnostics found in Workshop Manual (WSM) Section 501-04. For claiming, use causal part 14B291 and applicable labor times in section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 495822021-03-03. Service bulletin. POWER TRAIN. Some 2021 F-150/Explorer/Aviator/Police Interceptor Utility vehicles, excluding hybrid, with 5,000 miles (8,000 km) or less may exhibit harsh or delayed engagement/shift concerns with or without transmission diagnostic trouble codes (DTC) in the powertrain control module (PCM). Most concerns at low mileage may be addressed with the accelerated main control break-in routine. Refer to Workshop Manual (WSM) Section 307-01 Diagnosis and Testing, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive drive cycle before attempting internal service. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
SSM 495732021-03-03. Service bulletin. ENGINE AND ENGINE COOLING. Some 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine may experience a rough running engine during idle and an illuminated malfunction indicator lamp (MIL) with diagnostics trouble code (DTC) P0300, P0304, P050E and/or P2451 stored in the powertrain control module (PCM). Inform customers that Ford is developing a calibration software update for the PCM that is expected in March. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for repair in April. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 496252021-03-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system. For vehicles equipped with a volume/power and right seek button, press and hold both the volume/power and right seek button for 10 seconds and the system will reboot. For vehicles not equipped with a volume/power button, holding the seek right and volume down buttons on the steering wheel controls will reboot the SYNC 4 system. The Workshop Manual (WSM) is in the process of being updated with this procedure.
SSM 495642021-03-03. Service bulletin. EQUIPMENT. Some 2021 F-150 vehicles equipped with a 2.7L engine may experience lack of heat from the HVAC system. This condition may be the result of a heater hose near the oil cooler being misrouted and/or twisted causing a restriction to coolant flow. To correct this condition, inspect the hose for damage and reroute the hose above the coolant hose running perpendicular then fill and bleed the cooling system following procedures in WSM section 303-03A. For claiming, use causal part 18472 and M-time.
SSM 495622021-03-03. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles equipped with a 3.5L Powerboost engine and 7.2kW Pro Power Onboard may exhibit a message on the center stack screen indicating a circuit breaker on the bed panel outlet is tripped. If the bed panel outlet circuit breakers are not tripped, this may be due to a tripped circuit breaker in the instrument panel above the 120v power outlet. If all breakers are in a non-tripped state, verify the wire harness connector to the instrument panel outlet is fully connected. Engineering is aware of the incorrect circuit breaker messaging and will correct this with an over-the-air SYNC software update in late June 2021. In the interim, advise customers that any circuit breaker tripped message could be caused by any of the 2 bed panel or the IP circuit breakers.
SSM 495562021-03-03. Service bulletin. ELECTRICAL SYSTEM. Some 2021 F-150 vehicles may exhibit an inoperative rear camera and/or diagnostic trouble codes (DTCs) C1001:01 in the Sync Module (APIM) or B115E:15 or B115E:31 in the Image Processing Module A (IPMA). This may be due to a loose coaxial cable or circuit connection. If only APIM DTC C1001:01 is present, verify connections at connectors C242E/F, C2563 (with 12 inch screen) and/or C263 (with 8 inch screen). If IPMA DTCs B115E:15 and/or B115E:31 are also present, verify connections at connectors C242E/F, C316, C425 and C4357. If all connections are secure, perform PPT G in Workshop Manual (WSM) Section 413-13B. For claiming, use causal part number 19G490.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.