Service bulletin SSM 49721
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10191064 |
| Published by NHTSA | 2021-05-03 |
| Manufacturer's number | SSM 49721 |
| Manufacturer's date | 2021-04-07 |
| NHTSA component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
NHTSA's summary
Some 2021 F-150 vehicles equipped with one-touch up/down front windows and built on or before 08-Mar-2021 may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest level of the appropriate Ford diagnostic scan tool then perform the Power Door Window Initialization procedure for both the DDM and the PDM. For claiming, use causal part number 14B291 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Glass, wipers and mirrors, Power windows
| FORD F-150 | 2021 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| OTAPU0813DORF150 | 2023-12-07. Service bulletin. Software Update PU0813-DOR-UP2 for 2021 F-150 vehicles is now available. Quality Improvements include: -Improved 1-touch up window performance -Mirror unfold button performance improvement -Heated mirror overtemp fix Reference 21B16. -Prevent vehicles experiencing loss of driver frontal switch pack control (window, mirror, rear window lockout, mirror-fold if equipped)) at low voltage. |
|---|---|
| SSM 52074 | 2023-11-21. Service bulletin. Some 2021-2023 F-150 vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. These may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest level of the Ford Diagnosis and Repair System (FDRS) scan tool then perform the Power Door Window Initialization procedure for both the DDM and the PDM. For claiming, use causal part number 14B291 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual. |
| SSM 50701 | 2022-04-20. Service bulletin. Some 2021 F-150 vehicles may exhibit various mirror, door lock, and window functions/features inoperative. There may also be various diagnostic trouble codes (DTCs) present in the driver door module (DDM) and/or passenger door module (PDM). This may be due to the configuration of the DDM and/or the PDM. To correct the condition, download and run the DDM - Driver Door Module (DDM) Configuration and the PDM - Passenger Door Module (PDM) Configuration app using the latest version of the Ford Diagnosis and Repair System (FDRS). If the concern persists, refer to appropriate Workshop Manual section for normal diagnosis. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |