Service bulletins for the 2023 Ford Expedition
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
162 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| SSM 51926 | 2023-10-04. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 F-150, 2022-2023 Expedition vehicles equipped with 10 channel audio digital signal processing (DSP) module may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a 10 channel DSP module, verify the minor feature code, F-150 (IDBBQ)/Expedition (IDBAP or IDBBR), by reviewing the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) website. To correct the condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 18B849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
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| SSM 51916 | 2023-10-04. Service bulletin. STEERING. Some 2022-2023 Expedition Timberline vehicles may experience a clunk noise on turns with the steering wheel turned to full lock. This may be due to steering knuckle to control arm contact. To correct this condition, replace the steering knuckles (service part numbers NL1Z-3K185-D/NL1Z-3K186-D). Refer Workshop Manual, Section 204-01. For claiming, use casual part 3K185 and the applicable labor operations of Section 03 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51903 | 2023-10-04. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. DTC U2100 may set when the module has not been properly configured after replacement. DTC U3002 may set when the module has been configured with the incorrect VIN. To correct this condition, verify that the module storing the DTC has been installed following the applicable Workshop Manual (WSM) Removal and Installation procedure. If the DTC is still stored, download and run the Vehicle Identification Number (VIN) Write application found under Toolbox, Multi-Module tab in the Ford Diagnosis and Repair System (FDRS). |
| SU5P2 Expedition | 2023-10-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. "Software Update SU5 P2 for 2022 Expedition is now available. Quality improvements include: '- Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing." |
| SU4P4 Expedition | 2023-10-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. "Software Update SU4 P4 for 2023 Expedition Vehicles is now available. Quality improvements include: -Various Apple Carplay quality improvements" |
| SU5P1 Expedition | 2023-09-07. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 5 P1 for 2022-2023 Expedition Vehicles is now available. Quality improvements include: -Enables rear screen mirroring via vehicle wifi hotspot -Minimize time customer cannot enter the vehicle during future inhibit updates. |
| SSM 51838 | 2023-09-04. Service bulletin. ELECTRICAL SYSTEM. In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option. |
| SSM 51901 | 2023-09-04. Service bulletin. STEERING. Some 2023 Expedition Timberline vehicles may experience a clunk noise on turns with the steering wheel turned to full lock. This may be due to steering knuckle to control arm contact. To correct this condition, replace the steering knuckles (service PN: NL1Z-3K185-D/NL1Z-3K186-D). Refer Workshop Manual, Section 204-01. For claiming, use casual part 3K185 and the applicable labor operations of Section 03 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51899 | 2023-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2022-2023 Expedition/Navigator vehicles may exhibit intermittent no crank/no start concern. The concern may no longer be present after a battery reset. This may be due to the body control module (BCM) software. To correct the condition, reprogram the BCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 23-2250 | 2023-08-30. Service bulletin. POWER TRAIN. This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition. |
| SAN-Vol1 I1 | 2023-08-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. |
| SSM 51827 | 2023-08-14. Service bulletin. ELECTRICAL SYSTEM:IGNITION; UNKNOWN OR OTHER; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2022-2023 F-150 and 2023 Expedition/Navigator vehicles built on or after 01-Oct-2022 equipped with a 3.5L GTDI engine may exhibit reduced engine power on startup and an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2101 stored in the powertrain control module (PCM). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers they can remove this condition and continue to drive the vehicle by turning off the vehicle and leaving the vehicle in Key OFF, Engine OFF for at least 30 seconds, then restarting the engine. Engineering is working on a solution that is expected in October 2023. Monitor OASIS for additional information and schedule service appointments once the repair becomes available. |
| SSM 51789 | 2023-07-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. Some 2022-2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when the vehicle is locked. This may be due to rear gate trunk module (RGTM) software. To correct this condition, reprogram the RGTM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14b291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51776 | 2023-07-12. Service bulletin. EQUIPMENT; BACK OVER PREVENTION: CAMERA SYSTEM. Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module (CMR). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes (LEDs), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self-test and reevaluate if DTCs persist. |
| SSM 51762 | 2023-07-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information. |
| SSM 51715 | 2023-06-30. Service bulletin. STEERING. 2022-2023 Expedition Timberline vehicles may exhibit a clunk noise when the steering wheel is turned to the full lock position. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Replacement of the steering knuckle is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| SSM 51713 | 2023-06-30. Service bulletin. EQUIPMENT; STRUCTURE:BODY:HATCHBACK/LIFTGATE; LATCHES/LOCKS/LINKAGES. Some 2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when commanded and the vehicle is locked. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Replacement or reprogramming of the rear gate trunk module (RGTM) is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| SSM 51687 | 2023-06-16. Service bulletin. UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates. |
| SSM 51663 | 2023-06-06. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. 2021-2023 F-150/Expedition may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To correct the condition, reprogram the audio digital signal processing module (DSP) to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 18B849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51656 | 2023-06-05. Service bulletin. POWER TRAIN. Some 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue. |
| TSB 22-2428 | 2023-05-30. Service bulletin. POWER TRAIN. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. |
| SSM 51601 | 2023-05-24. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; TRAILER HITCHES. Some 2021-2023 F-150 and 2022-2023 F-Super Duty/Expedition/Navigator/Maverick vehicles equipped with an integrated trailer module (iTRM) may exhibit a trailer lamp fault message with various related diagnostic trouble codes (DTC). Most trailer emulator testers will not draw enough current to correctly diagnose these concerns. They may be used to diagnose basic functionality of the iTRM, however, some trailer emulator testers may cause false trailer lamp fault messages to appear. The customer's trailer should be used for diagnosis instead of a trailer emulator tester. Refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics. |
| SSM 51627 | 2023-05-16. Service bulletin. EQUIPMENT. 2023 Expedition vehicles built on or after 02-Jan-2023 are not compatible with previous model year RKE keys and Ford Accessory keyless entry keypads. A different radio frequency is used on 2023 Expedition vehicles built on or after 02-Jan-2023 than previous models. Do not attempt to program previous model year RKE keys or keypads to 2023 Expedition vehicles after 02-Jan-2023. |
| SSM 51622 | 2023-05-16. Service bulletin. EQUIPMENT. 2022-2023 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2023 Expedition/Navigator vehicles built on or after 08-Jun-2022 and 2022 Escape/Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition. |
| SSM 51583 | 2023-05-04. Service bulletin. EQUIPMENT:OTHER:LABELS. Some 2022-2023 Expedition/Navigator vehicles equipped with a family entertainment system may experience system concerns. For assistance, contact the VOXX Customer Service Dept. at 1-866-869-7888. If possible, record the device serial number by selecting the gear icon from the home screen, then Settings, scroll to Device and Software, select About, then Your TV and the serial number will be shown on the right-hand side. If the unit will not power up, the serial number is on the label on the back of the monitor. It is also beneficial to know the date the issue occurred, how long the monitors were on prior to the issue, what was being done (streaming video, high-definition multimedia interface (HDMI), what apps) and if the fundamental operating system (FOS) version was recently updated. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.