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Service bulletin SSM 51916

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10243494
Published by NHTSA2023-10-04
Manufacturer's numberSSM 51916
Manufacturer's date2023-09-13
NHTSA componentSTEERING

NHTSA's summary

Some 2022-2023 Expedition Timberline vehicles may experience a clunk noise on turns with the steering wheel turned to full lock. This may be due to steering knuckle to control arm contact. To correct this condition, replace the steering knuckles (service part numbers NL1Z-3K185-D/NL1Z-3K186-D). Refer Workshop Manual, Section 204-01. For claiming, use casual part 3K185 and the applicable labor operations of Section 03 of the Service Labor Time Standards (SLTS) Manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
FORD EXPEDITION2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
OTAPU0630PSCNTC2024-04-04. Service bulletin. Quality Improvements include: Robustness action to prevent potential Steering Assist Fault Service Required Message and DTC from setting.
SSM 519012023-09-04. Service bulletin. Some 2023 Expedition Timberline vehicles may experience a clunk noise on turns with the steering wheel turned to full lock. This may be due to steering knuckle to control arm contact. To correct this condition, replace the steering knuckles (service PN: NL1Z-3K185-D/NL1Z-3K186-D). Refer Workshop Manual, Section 204-01. For claiming, use casual part 3K185 and the applicable labor operations of Section 03 of the Service Labor Time Standards (SLTS) Manual.
SSM 517152023-06-30. Service bulletin. 2022-2023 Expedition Timberline vehicles may exhibit a clunk noise when the steering wheel is turned to the full lock position. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Replacement of the steering knuckle is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.