WenmarOpen by Wenmar Pro

Service bulletin SSM 51663

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10237370
Published by NHTSA2023-06-06
Manufacturer's numberSSM 51663
Manufacturer's date2023-05-26
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

NHTSA's summary

2021-2023 F-150/Expedition may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To correct the condition, reprogram the audio digital signal processing module (DSP) to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 18B849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
FORD EXPEDITION2021, 2022, 2023
FORD F-1502021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V8520002024-11-08. EQUIPMENT:OTHER:LABELS
23V4200002023-06-09. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB 24-21262024-05-04. Service bulletin. This article supersedes TSB 24-2093 to address the revised software and include affected 3.5L FHEV vehicles. Some 2021-2023 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning) except 2023 F-150 with 3.3L may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module.
TSB 24-21162024-05-04. Service bulletin. Some 2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTCs) U0140:87, U0143:87, and/or U0444:82 stored in the trailer module (TRM). These symptoms can occur without a trailer connected to the vehicle. This may be due to the software level of the gateway module A (GWM).
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
OTAPU0327DSPAMPE2024-04-04. Service bulletin. Quality improvements include: -Fix the hiss or Pop noise from speakers.
OTAPU0904PPOPRPF2024-04-04. Service bulletin. Quality Improvements include: -Enhance the performance and stability of your driver display while towing.
OTAPU0121FTDIFXF2024-04-04. Service bulletin. Quality Improvements include: -Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. -To prevent the potential incorrect On-board scales.
OTAPU102410CHAUE2024-04-04. Service bulletin. Quality Improvements include: - Fix the no audio out of random speakers issue.
OTAPU102410CHAUL2024-04-04. Service bulletin. Quality Improvements include: - Fix the no audio out of random speakers issue.
OTAPU10246CHAUDF2024-04-04. Service bulletin. Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle.
OTAPU10246CHAUDL2024-04-04. Service bulletin. Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle.