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Service bulletin SAN-Vol1 I1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240743
Published by NHTSA2023-08-16
Manufacturer's numberSAN-Vol1 I1
Manufacturer's date2023-06-08
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
FORD BRONCO2021, 2022, 2023
FORD BRONCO SPORT2021, 2022, 2023
FORD C-MAX2017, 2018
FORD C-MAX ENERGI2017 (the catalog's model; the bulletin names a series or trim of it)
FORD E-1502020 to 2023
FORD E-2502017
FORD E-2502020 to 2023
FORD E-3502017, 2018, 2019, 2020, 2021, 2022, 2023
FORD E-4502017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
FORD E-450 ROUSH PROPANE2017 (the catalog's model; the bulletin names a series or trim of it)
FORD E-5502017
FORD E-TRANSIT2023
FORD ECONOLINE2017 to 2019
FORD ECOSPORT2018, 2019, 2020, 2021, 2022
FORD EDGE2017, 2018, 2019, 2020, 2021, 2022, 2023
FORD ESCAPE2017, 2018, 2019, 2020, 2021, 2022, 2023
FORD ESCAPE HYBRID2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
FORD ESCAPE PHEV2022 (the catalog's model; the bulletin names a series or trim of it)
FORD EXPEDITION2017, 2018, 2019, 2020, 2021, 2022, 2023
FORD EXPLORER2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
FORD EXPLORER HYBRID2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
FORD EXPLORER INTERCEPT HYBRID2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
FORD EXPLORER INTERCEPTER PHEV2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
FORD EXPLORER PHEV2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
FORD EXPLORER POLICE INTERCEPT2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
FORD F-1502017, 2018, 2019, 2020, 2021, 2022, 2023
FORD F-150 HYBRID2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-150 LIGHTNING BEV2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-250 SD2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-4502017, 2018, 2019, 2020
FORD F-450 SD2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-532017 to 2023
FORD F-5502017, 2018, 2019, 2020
FORD F-550 SD2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-592017 to 2023
FORD F-600 SD2019
FORD F-600 SD2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-6502017
FORD F-6502021
FORD F-650 INCOMPLETE CHASSIS2024 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 ROUSH PROPANE2017 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-7502017, 2018
FORD F-7502021
FORD F-750 ROUSH PROPANE2017 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
FORD F532018 to 2021
FORD F5502017
FORD F59 ROUSH PROPANE2017
FORD F6502018
FORD FIESTA2017, 2018, 2019
FORD FLEX2017, 2018, 2019
FORD FOCUS2017, 2018
FORD FOCUS ELECTRIC2017 (the catalog's model; the bulletin names a series or trim of it)
FORD FUSION2017, 2018, 2019, 2020
FORD FUSION ENERGI2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
FORD FUSION HYBRID2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
FORD GT2017, 2018, 2019, 2020, 2021, 2022
FORD MAVERICK2022, 2023
FORD MUSTANG2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
FORD MUSTANG MACH E2021, 2022, 2023
FORD MUSTANG SHELBY GT5002022 (the catalog's model; the bulletin names a series or trim of it)
FORD POLICE INTERCEPTOR SEDAN2017 to 2019
FORD POLICE INTERCEPTOR UTILIT2017 to 2019
FORD RANGER2017 to 2018
FORD RANGER2019, 2020, 2021, 2022, 2023, 2024
FORD TAURUS2017, 2018, 2019
FORD TRANSIT2017, 2018, 2019, 2020, 2021, 2022, 2023
FORD TRANSIT BEV2022 (the catalog's model; the bulletin names a series or trim of it)
FORD TRANSIT CONNECT2017, 2018, 2019, 2020, 2021, 2022, 2023
FORD TRANSIT T-2502023 (the catalog's model; the bulletin names a series or trim of it)
FORD TRANSIT T-3502023 (the catalog's model; the bulletin names a series or trim of it)
FORD redundant F-2502017 to 2022
FORD redundant F-3502018 to 2021
FORD redundant Transit T-1502023
FREIGHTLINER redundant FORD F5502017
MOBILITY SPECIALISTS FORD E-1502017
NORTH CENTRAL EMERGENCY FORD E-3502017 to 2018
NORTH CENTRAL EMERGENCY FORD E-4502017 to 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20263102026-06-24. Accessories
26V0120002026-01-15. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
26V0110002026-01-15. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
25V6850002025-10-10. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
25V3430002025-05-23. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ELECTRICAL SYSTEM
24V8520002024-11-08. EQUIPMENT:OTHER:LABELS
23V4200002023-06-09. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
20233082023-05-29. Label
23V3790002023-05-26. EQUIPMENT:OTHER:LABELS
20222802022-05-30. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB 24-21262024-05-04. Service bulletin. This article supersedes TSB 24-2093 to address the revised software and include affected 3.5L FHEV vehicles. Some 2021-2023 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning) except 2023 F-150 with 3.3L may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module.
TSB 24-21162024-05-04. Service bulletin. Some 2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTCs) U0140:87, U0143:87, and/or U0444:82 stored in the trailer module (TRM). These symptoms can occur without a trailer connected to the vehicle. This may be due to the software level of the gateway module A (GWM).
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 524492024-05-03. Service bulletin. Some 2024 Mustang vehicles equipped with a mid-series instrument panel cluster display screen (minor feature code HCAAT) may exhibit a crack on the lower left-hand corner of the IPC display screen. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) website. This crack will be internal and cannot be felt. If the crack cannot be felt, this is a warrantable condition and the IPC display screen must be replaced. Refer to Workshop Manual (WSM), Section 413-01. For claiming, use causal part 10D885 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
24U042024-05-02. Service bulletin. Certain 2024 Model Year F-150, F-150 Lightning, F-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre-Delivery Inspection (PDI)
22M03 S12024-05-02. Service bulletin. Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
TSB 24-21062024-05-02. Service bulletin. Some 2022-2023 Mustang convertible vehicles may exhibit a convertible top that requires extra effort to latch. This may be due to the convertible top assembly that is out of specification.
OTAPU0327DSPAMPE2024-04-04. Service bulletin. Quality improvements include: -Fix the hiss or Pop noise from speakers.
OTAPU0904PPOPRPF2024-04-04. Service bulletin. Quality Improvements include: -Enhance the performance and stability of your driver display while towing.
OTAPU0121FTDIFXF2024-04-04. Service bulletin. Quality Improvements include: -Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. -To prevent the potential incorrect On-board scales.