Service bulletin SSM 51776
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10239098 |
| Published by NHTSA | 2023-07-12 |
| Manufacturer's number | SSM 51776 |
| Manufacturer's date | 2023-07-06 |
| NHTSA component | EQUIPMENT; BACK OVER PREVENTION: CAMERA SYSTEM |
NHTSA's summary
Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module (CMR). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes (LEDs), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self-test and reevaluate if DTCs persist.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Equipment and accessories, Backup camera
Trouble codes named
B115E, B15E1, B15E2
| FORD EXPEDITION | 2022, 2023 |
|---|---|
| FORD F-150 | 2021, 2022, 2023 |
| FORD MUSTANG MACH E | 2021, 2022, 2023 |
| LINCOLN CORSAIR | 2023 |
| LINCOLN NAVIGATOR | 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V489000 | 2026-07-28. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE |
|---|---|
| 26V165000 | 2026-03-18. ELECTRICAL SYSTEM:ADAS; BACK OVER PREVENTION:SOFTWARE |
| 25V315000 | 2025-05-09. BACK OVER PREVENTION:SOFTWARE |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| TSB 26-2199 | 2026-05-05. Service bulletin. This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA. |
|---|---|
| TSB 25-2479 | 2025-11-13. Service bulletin. This article supersedes TSB 25-2249 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit a "Pre-Collision Assist Not Available" message in the IPC and at least one of the following conditions: Various driver assistance feature warning messages in the instrument panel cluster (IPC): - "Blind Spot System Fault" - "Cross-Traffic System Fault" - "Front Camera Fault - Service Required" Various data or lost communication diagnostic trouble codes (DTCs) stored in various modules Ford Diagnosis and Repair System (FDRS) scan tool cannot establish connectivity with the image processing module A (IPMA) during a self-test. This may be due to the software installed in the IPMA. *** MODEL SECTION **** 2023-2026 Escape equipped with minor feature code: DBCAB or DBCAA 2023-2026 Corsair equipped with minor feature code: DBCBC |
| SSM 54246 | 2025-10-02. Service bulletin. A small percentage of 2023-2025 Escape/Corsair vehicles may exhibit a "Pre-Collision Assist Not Available" warning message displayed in the instrument panel cluster (IPC) along with other various driver assistance feature warning messages and various invalid data/lost communication diagnostic trouble codes (DTCs) stored in various modules after Technical Service Bulletin (TSB) 25-2249 has been performed. The reoccurrence of these symptoms is related to a different root cause. This condition does not affect vehicle durability, and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in late October 2025. Replacement of the image processing module A (IPMA) will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. |
| TSB 24-2087 | 2024-04-04. Service bulletin. Some 2022-2023 Mustang Mach-E vehicles which recently received a software update delivered over-the-air (OTA) may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA). This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS). |
| SSM 52350 | 2024-04-04. Service bulletin. Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA). This may be due to the software level of the CMR. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in mid-late March 2024. The software will update automatically if vehicle connectivity is enabled on the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in March 2024. Monitor OASIS for additional information. |
| OTAPU0121FTDI-FX | 2024-03-07. Service bulletin. Software Update FPU 24-PU0121-FTDI-FX for 2023-2024 MY Mach E vehicles is now available. Quality Improvements include - FordPass will remember last known profile. - Allow customers to exit during OTA update. - Improves BCM response to de-inhibit request when OTA is complete. - Allows vehicle to return to sleep after detecting CAN traffic, for reduced battery drain. - Perimeter alarm duty cycle for horn and light aligned with non -US market requirements. (ECE-116) |
| OTAPU0813DORUP2 | 2024-03-07. Service bulletin. Software Update 23-PU0813-DOR-UP2 for 2022-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action to improve the windows and mirror switches loss of functionality. |
| OTAPU1129CBCODPL | 2024-03-07. Service bulletin. Software Update PU1129- CBC-ODP for 2022-2023 MY F-150 Lightning vehicles is now available. Quality improvements include: - Robustness action to prevent Voltage Unstable Fault issue in BECM/HV Battery. - Prevent a false positive overtemperature DTC & MIL on dash. - Prevent AutoSAR wake requests after key off. |
| OTAPU0630SX2CLSC | 2024-03-07. Service bulletin. Software Update 23-PU0630-SX2-CLS for 2023 MY Corsair vehicles is now available. Quality Improvements include: - Update nomenclature to BlueCruise (was Active Glide) |
| OTAPU0105CMRFXF | 2024-03-07. Service bulletin. Software Update 24-PU0105-CMR-FX for 2022-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action to increase availability of BlueCruise |