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Service bulletins for the 2021 Ford Escape

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

226 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SSM 524762024-05-03. Service bulletin. EQUIPMENT. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
22N152024-04-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24
22N152024-01-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing
TSB 23-23082023-11-02. Service bulletin. SERVICE BRAKES, AIR:DISC:CALIPER; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:BEARINGS/BUSHINGS; EQUIPMENT. Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and caliper support bracket.
TSB 23-23072023-11-02. Service bulletin. UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
SSM 518742023-09-02. Service bulletin. EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Some 2021-2023 Bronco Sport and 2020-2023 Escape vehicles may exhibit a rattle or flapping noise coming from the rear air extractors while driving. This may be due to the normal operation of the rear air extractors. To determine if this is a normal condition, perform a road test at 40 mph (65 km/h) or above. Inspect if the noise is coming from the rear extractors. During the road test alternate air conditioning (A/C) between fresh mode and air re-circulation mode. If the noise is eliminated when the A/C is in fresh mode, this is considered a normal characteristic of the vehicle and no repairs should be performed.
SAN-Vol1 I12023-08-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 518232023-08-11. Service bulletin. UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part.
SSM 517782023-07-20. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION:SOFTWARE. Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021, 2021 Expedition built on/before 05-Aug-2021, 2021 Explorer built on/before 27-Sep-2021 and 2020-2022 Edge may exhibit a concern of the audio system does not power on, no sound from audio speakers, chimes default to coming through the instrument cluster, no communication with audio control module (ACM) or digital signal processor (DSP) module, and/or diagnostic trouble code (DTC) U0184, U0237 and/or U0238. To correct the condition, perform a hard reset of the DSP by disconnecting the 12-volt battery. Reprogram the DSP module using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18B849 and any applicable labor operations in Section 10 of the Service Labor Time Standards Manual.
TSB 23-21392023-05-17. Service bulletin. EQUIPMENT. This article supersedes TSB 22-2278 to update the vehicle model years affected and the part list. For 2020-2023 Escape/Corsair vehicles, the roof opening panel frame mechanism kits have been released for service. These components can now be serviced separately and no longer require replacement of the entire roof opening panel frame. To correct the condition, follow the Service Procedure to install the roof opening panel frame mechanism kit.
22L052023-04-06. Service bulletin. EQUIPMENT:OTHER:LABELS; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. 2020-2022 Model Year Escape and Corsair, 2021-2022 Bronco Sport and 2022 Maverick Vehicles Equipped With a 2.0L EcoBoost Engine Vehicle Emissions Control Information Label Update Owner Letters
SSM 514492023-04-05. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
22L052023-03-06. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:LABELS. Certain 2020-2022 Model Year Escape and Corsair, 2021-2022 Bronco Sport and 2022 Maverick Vehicles Equipped With a 2.0L EcoBoost Engine Vehicle Emissions Control Information Label Update
TSB 22-24852023-01-05. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE. Some 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.
SSM 509822022-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
SSM 509742022-08-02. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module (GWM). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 507392022-05-14. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2020-2021 Escape vehicles and 2021 F-150/Mustang Mach-E/Expedition/Explorer vehicles built on or before 22-Nov-2021 may exhibit a concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the Instrument cluster, no communication with audio control module (ACM) or digital signal processor (DSP) module, and/or DTC U1084, U0237 and/or U0238. This may be due to the software in the DSP. To correct this condition, perform a hard reset of the DSP by disconnecting the 12-volt battery. Reprogram the DSP module using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18B849 and any applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 506512022-05-04. Service bulletin. COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT. In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
TSB 22-21472022-04-26. Service bulletin. EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE. Some 2020-2021 Escape and 2021 Corsair vehicles equipped with a 2.5L full hybrid electric vehicle (FHEV) or 2.5L plug-in hybrid electric vehicle (PHEV) powertrain may exhibit a no crank/no start condition due to the passive anti-theft system (PATS) immobilizer being enabled. This may be more prevalent after a vehicle service/repair. This may be due to software that renders the inverter system controller (ISC) (also known as secondary on-board diagnostic module C (SOBDMC)) inoperable when a vehicle repair requires a PATS update. To correct the condition, follow the Service Procedure to reprogram various modules starting with the powertrain control module (PCM).
SSM 506942022-04-20. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL. Some 2020-2021 Escape vehicles may encounter the instrument panel cluster (IPC) odometer/trip computer changing from metric to imperial and/or the power liftgate enable/disable menu in the center stack display greyed out and/or FordPass Electrical System Fault message with DTC U0594 stored in the IPC. This may be due to the software in the IPC. To correct the condition, reprogram the IPC to the latest software level using Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 22-21272022-04-20. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM; EQUIPMENT. Some 2020-2022 Escape plug-in hybrid electric vehicle (PHEV) and 2021-2022 Corsair PHEV vehicles built on or before 3-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) and/or engine coolant over temperature warning message with Diagnostic Trouble Code (DTC) P2183 stored in the powertrain control module (PCM). DTC P26C1 may also be present due to DTC P2183 setting. This condition occurs when the vehicle is driven with the cabin coolant heater active and after an engine long soak the DTC P2183 will incorrectly set at next key on. This may be due to the soak timer feature in the PCM that miscalculates the heater off soak timer. To correct the condition, follow the Service Procedure to reprogram various modules starting with the PCM.
TSB 22-21042022-03-22. Service bulletin. EQUIPMENT:MECHANICAL; SEATS; EQUIPMENT. This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
TSB 21-24452022-03-08. Service bulletin. EQUIPMENT; STRUCTURE. Some 2021 Escape vehicles built on 10-Aug-2021 and through 20-Sep-2021 may encounter front-end grille/hood/bumper cover flutter/rattle at highway speeds above 65 mph (105 km/h). This may be perceived as a tire vibration. To correct the condition, follow the Service Procedure to replace the upper and lower radiator deflectors.
SSM 504312022-02-04. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Some 2020 Escape vehicles may encounter the instrument panel cluster (IPC) odometer/trip computer changing from metric to imperial and/or the power liftgate enable/disable menu in the center stack display greyed out. This may be due to the software in the IPC. To correct the condition, reprogram the IPC to the latest software level using the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 503752021-12-27. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.