Service bulletins for the 2017 Chrysler Pacifica
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
553 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 23-038-16 | 2018-05-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Overhead Console Replacement This bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. The customer may describe that the sunglass storage compartment door in the overhead console does not latch in cold temperatures. |
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| TS-WI-0257 | 2018-04-02. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. During that window, the OEM door operator module may not accept an open or close signal while manual door operation remains unaffected |
| 23027 | 2018-03-13. Service bulletin. ELECTRICAL SYSTEM:WIRING. Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016. |
| 23104 | 2018-03-13. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT. 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016. |
| 23137 | 2018-03-13. Service bulletin. EQUIPMENT. Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016. |
| TS-WI-0256 | 2018-03-05. Service bulletin. ELECTRICAL SYSTEM. Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed |
| Volume 2, Issue | 2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations |
| Volume 2, Issue | 2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations |
| 20244 | 2018-02-21. Service bulletin. EQUIPMENT. CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016. |
| 22958 | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016. |
| 22867 | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM. Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016. |
| 22892 | 2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016. |
| 20616 | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM. P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016. |
| 9002519 | 2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~ |
| TS-WI-0256 | 2018-02-12. Service bulletin. ELECTRICAL SYSTEM. Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed |
| 08-074-16 REV. B | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the Video Routing Module (VRM) software. A customer may experience one or more of the following: Occasional reset. Remotes frequently do not pair. Rear screens can be accidently controlled from the radio outside of the parental control feature. Black screen. |
| 08-087-16 | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: Power Sliding Door Module Enhancements This bulletin involves reprogramming both of the Power Sliding Door Modules (PSDM) with the latest available software. Customers may perceive that the power sliding door does not reverse immediately when closing, if the door comes in contact with a soft obstacle.This software will update, the door closing strategy, which will require less force to reverse the door. |
| 9003220 | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
| 9003649 | 2017-11-03. Service bulletin. POWER TRAIN:AXLE HUBS. Halfshaft When replacing this component it is required that the hub nut; 06509298AA, be replaced at the same time. Ensure the hub nut is torqued to the service manual specifications for this vehicle. The torque specification for the hub nut is 163 N.m or 120 Ft.Lbs. |
| 9003645 | 2017-11-03. Service bulletin. POWER TRAIN:AXLE HUBS. Hub Nut The torque specifications for this component is 163 N.m or 120 Ft.Lbs. When replacing this component ensure that the component is NOT over torqued. |
| 9003642 | 2017-11-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Glove Box Assembly Prior to replacing glove box assembly for glove box light stays on, verify the glove box door is latched completely on both sides. The glove box door should not be able to be pulled open without using glove box handle. Please call Mack Allen at (248) 944-0140 prior to replacing the glove box assembly. If you don?t receive a response within 15 minutes, please continue with normal repair procedure |
| 9003640 | 2017-11-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repair. Please return parts back to FCA Engineering if ESM is deemed non-functional after performing this TechTip |
| 9003634 | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Matt Marcantonio at Cell (248) 736-4158 or Rick Gordon at Cell (248) 630-6281. |
| 9003637 | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please Rick Gordon at Cell (248) 630-6281. |
| 9003587 | 2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY. Radiator Assembly Before replacing the Radiator Assembly for leaking or overheating issues, please call any of the following: Lan Sun @ cell (248) 736-8786, Radovan Misic @ cell (248) 701-2754 or Josh Langmesser @ cell (248) 821-5946 If a response is not received within 15 minutes, proceed with the necessary repair. After repair, please send pictures of defective part to lan.sun@fcagroup.com |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.