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Service bulletin 9003637

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121829
Published by NHTSA2017-11-03
Manufacturer's number9003637
Manufacturer's date2016-11-16
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

NHTSA's summary

Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please Rick Gordon at Cell (248) 630-6281.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
CHRYSLER 3002017
CHRYSLER 300C2017 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER PACIFICA2017
CHRYSLER PACIFICA PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V3340002020-06-09. ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
19V3480002019-05-09. ELECTRICAL SYSTEM:12V/24V/48V BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S14080003842024-03-18. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-232-222023-01-17. Service bulletin. UAS, UCQ And UAQ Radio Update To CR16.12 This bulletin involves inspecting and if required, updating the radio to software: 16.12. Customers may experience the following: Vehicle has lost connectivity after radio swap or battery disconnect.
S17080001182023-01-09. Service bulletin. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
675672022-09-26. Service bulletin. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
90043642022-09-26. Service bulletin. BATTERY (Auxiliary) If the auxiliary battery has failed GR8 testing, please check TSB 18-002-19 REV A for applicability prior to the battery replacement. This PCM software enhances the Active Grill Shutter cooling efficiency to address auxiliary battery overheat/dry out conditions.
S1908000028 Rev.2020-12-21. Service bulletin. (Rev. A) Power Inverter Load Ratings
08-090-162017-11-03. Service bulletin. Shortened Battery Life This bulletin involves replacing the battery. Possible short battery life.