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Service bulletin S1408000384

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10251783
Published by NHTSA2024-03-18
Manufacturer's numberS1408000384
Manufacturer's date2024-01-10
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
ALFA ROMEO 4C2014, 2015, 2016, 2017, 2018, 2019, 2020
ALFA ROMEO GIULIA2017 to 2024
ALFA ROMEO STELVIO2017
ALFA ROMEO STELVIO2018, 2019, 2020, 2021, 2022, 2023, 2024
ALFA ROMEO TONALE2023
ALFA ROMEO TONALE PHEV2024 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 2002014, 2015, 2016, 2017
CHRYSLER 2002018
CHRYSLER 3002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHRYSLER 300 AWD2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 300C2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER GRAND VOYAGER2015 to 2016
CHRYSLER PACIFICA2016
CHRYSLER PACIFICA2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHRYSLER PACIFICA PLUG-IN HYBRID2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER TOWN AND COUNTRY2014, 2015, 2016
CHRYSLER TOWN AND COUNTRY2017 to 2018
CHRYSLER VOYAGER2020, 2021, 2022, 2023, 2024
DODGE AVENGER2014
DODGE AVENGER2015 to 2016
DODGE CARAVAN2014 to 2020
DODGE CHALLENGER2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
DODGE CHARGER2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
DODGE CHARGER POLICE2014 (the catalog's model; the bulletin names a series or trim of it)
DODGE DART2014, 2015, 2016
DODGE DURANGO2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
DODGE DURANGO12023 (the catalog's model; the bulletin names a series or trim of it)
DODGE GRAND CARAVAN2014, 2015, 2016, 2017, 2018, 2019, 2020
DODGE GRAND CARAVAN2024
DODGE HORNET2023, 2024
DODGE JOURNEY2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
DODGE VIPER2014, 2015
DODGE VIPER COUPE2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 124 SPIDER2017, 2018, 2019, 2020
FIAT 5002014, 2015, 2016, 2017, 2018, 2019
FIAT 5002020
FIAT 500E2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 500E2024
FIAT 500L2014, 2015, 2016
FIAT 500X2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
FIAT SPIDER2017 to 2019
JEEP CHEROKEE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
JEEP CHEROKEE2024
JEEP COMMANDER2022 to 2024
JEEP COMPASS2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
JEEP GLADIATOR2019
JEEP GLADIATOR2020, 2021, 2022, 2023, 2024
JEEP GRAND CHEROKEE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
JEEP GRAND WAGONEER2021
JEEP GRAND WAGONEER2022, 2023, 2024
JEEP PATRIOT2014, 2015, 2016, 2017, 2018
JEEP RENEGADE2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
JEEP RENEGADE2024
JEEP WAGONEER2022, 2023, 2024
JEEP WRANGLER2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
JEEP WRANGLER 4XE2021 (the catalog's model; the bulletin names a series or trim of it)
RAM 15002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM 25002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM 35002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM 45002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM 55002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM C/V TRADESMAN2014 to 2016
RAM PROMASTER2014 to 2024
RAM PROMASTER 15002021
RAM PROMASTER 15002023
RAM PROMASTER 25002020
RAM PROMASTER 25002023
RAM PROMASTER 35002023, 2024
RAM PROMASTER CITY2015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V7530002023-11-09. ELECTRICAL SYSTEM:12V/24V/48V BATTERY
20V3340002020-06-09. ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
19V3480002019-05-09. ELECTRICAL SYSTEM:12V/24V/48V BATTERY
19V1420002019-02-28. ELECTRICAL SYSTEM:12V/24V/48V BATTERY
15V5170002015-08-14. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
15V1790002015-03-27. ELECTRICAL SYSTEM:12V/24V/48V BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08247232024-01-16. Service bulletin. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0607-00 - ECU Internal Performance. ? P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. This bulletin involves updating the BPCM with the latest available software.
91002712024-01-16. Service bulletin. Short Runner Valve Acutator 1. Please follow service procedure before ordering SRV. 2. SRV-related DTCs are mostly related to PCM, wiring/connector damage, misconnection (loose, not attached), drained battery. Please check these conditions before ordering a new SRV.
91002672024-01-16. Service bulletin. Isolator - Battery Positive For vehicles with a build date of July 7, 2023 or July 8, 2023 and included in recall B0A, for any service/replacement of the battery isolator, prior to installation the isolator part must be modified according to the B0A remedy instructions. Please share this with the servicing technician.
08216232023-12-18. Service bulletin. Battery No Start, Jump Start, Tow-In Complaints Customers may experience one or more of the following: ? No start, jump start or tow-ins. ? Engine Stop Start (ESS) is inoperable.
S18080000572023-12-18. Service bulletin. Inspecting And Disconnecting Negative Battery Cables On ESS Vehicles
91002132023-10-30. Service bulletin. Battery Transmitter Key fob inop, low fob battery Do not replace the keyfob battery, replace entire keyfob Dealer should return the Keyfob and the low battery for analysis.
11001232023-09-25. Service bulletin. Underbody Heat Shield Missing Battery Compartment (12-Volt) hot to touch (can result in 12-Volt battery deterioration). This bulletin involves installing an underbody heat shield.
S23080000792023-08-21. Service bulletin. The IDCM Flash Will Not Complete
08100232023-05-30. Service bulletin. Battery Charge Indicator (BCI) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC has been set: ? B1271-00 - Charge Level Indicator Internal. Customer may also experience the following: ? BCI does not indicate charge status while the vehicle is charging. This bulletin involves replacing the BCIM.
08-232-222023-01-17. Service bulletin. UAS, UCQ And UAQ Radio Update To CR16.12 This bulletin involves inspecting and if required, updating the radio to software: 16.12. Customers may experience the following: Vehicle has lost connectivity after radio swap or battery disconnect.