NHTSA recall 19V348000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V348000 |
| Manufacturer's number | V53 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2019-05-09 |
| Owners notified | 2019-05-24 |
| Component | ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| Units potentially affected | 198731 |
| Report | Quarterly report 6, for 2020 quarter 3 |
|---|---|
| Filed with NHTSA | 2020-10-21 |
| Vehicles in the campaign | 198731 |
| Reported remedied | 171465 (86%) |
| Reported unreachable | 1152 |
| Reported removed | 1187 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
What can happen
A loss of power steering assist or a stall can increase the risk of crash.
The remedy
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2017 CHRYSLER PACIFICA | Built 2016-10-11 to 2018-11-20. |
|---|---|
| 2018 CHRYSLER PACIFICA | Built 2016-10-11 to 2018-11-20. |
| 2019 CHRYSLER PACIFICA | Built 2016-10-11 to 2018-11-20. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S1408000384 | 2024-03-18. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
|---|---|
| S1708000118 | 2023-01-09. Service bulletin. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off |
| 67567 | 2022-09-26. Service bulletin. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering |
| 9004364 | 2022-09-26. Service bulletin. BATTERY (Auxiliary) If the auxiliary battery has failed GR8 testing, please check TSB 18-002-19 REV A for applicability prior to the battery replacement. This PCM software enhances the Active Grill Shutter cooling efficiency to address auxiliary battery overheat/dry out conditions. |
| S1908000028 Rev. | 2020-12-21. Service bulletin. (Rev. A) Power Inverter Load Ratings |
| 9003637 | 2017-11-03. Service bulletin. Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please Rick Gordon at Cell (248) 630-6281. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.