NHTSA recall 20V334000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V334000 |
| Manufacturer's number | W46 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2020-06-09 |
| Owners notified | 2020-07-30 |
| Component | ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES |
| Units potentially affected | 23079 |
| Part numbers | 68242744AF / 68242745AE / 68242743AB |
| Report | Annual report 3, for 2024 quarter 3 to 2025 quarter 2 |
|---|---|
| Filed with NHTSA | 2025-07-21 |
| Vehicles in the campaign | 23079 |
| Reported remedied | 21934 (95%) |
| Reported unreachable | 31 |
| Reported removed | 267 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
What can happen
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
The remedy
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2017 CHRYSLER PACIFICA PLUG-IN HYBRID | Listed as a series or trim of this model. |
|---|---|
| 2018 CHRYSLER PACIFICA PLUG-IN HYBRID | Listed as a series or trim of this model. |
| 2019 CHRYSLER PACIFICA PLUG-IN HYBRID | Listed as a series or trim of this model. |
| 2020 CHRYSLER PACIFICA PLUG-IN HYBRID | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S1408000384 | 2024-03-18. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
|---|---|
| 9100226 | 2023-10-30. Service bulletin. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| S1708000118 | 2023-01-09. Service bulletin. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off |
| 67567 | 2022-09-26. Service bulletin. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering |
| S2014000001RevA | 2022-09-26. Service bulletin. (Revision A) When replacing the fuel line on a 2017-2018 RU 3.6L engine, it will be necessary to install a new fuel pressre sensor connector on to the vehicle harness. Follow the instructions below (or the I-sheet included with the part) when installing the connector repair kit. |
| S2014000001 | 2022-09-26. Service bulletin. When replacing the fuel line on a 2017-2018 RU 3.6L engine, it will be necessary to install a new fuel pressre sensor connector on to the vehicle harness. Follow the instructions below (or the I-sheet included with the part) when installing the connector repair kit. Improper wiring of the replacement connector can result in DTC P018D-Fuel Pressure Sensor High setting in the PCM. |
| 9004386 | 2022-09-26. Service bulletin. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content |
| 9004364 | 2022-09-26. Service bulletin. BATTERY (Auxiliary) If the auxiliary battery has failed GR8 testing, please check TSB 18-002-19 REV A for applicability prior to the battery replacement. This PCM software enhances the Active Grill Shutter cooling efficiency to address auxiliary battery overheat/dry out conditions. |
| S1708000118 | 2022-09-26. Service bulletin. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off |
| S1908000028 Rev. | 2020-12-21. Service bulletin. (Rev. A) Power Inverter Load Ratings |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.