Service bulletins for the 2017 Chrysler Pacifica
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
553 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Seats are shown. Show all
| S2523000057 | 2025-06-26. Service bulletin. SEATS. 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console. |
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| S2423000002 | 2024-07-16. Service bulletin. SEATS. 2 nd Row Seat Does Not Fold Using Easy Entry Handle. |
| S2423000025 | 2024-06-07. Service bulletin. SEATS. "3rd Row Seat Headrest Will Not Stay Up On 60% Seat." |
| S2123000023 | 2023-04-17. Service bulletin. SEATS; VEHICLE SPEED CONTROL. The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually |
| S2123000023RevB | 2022-12-19. Service bulletin. VEHICLE SPEED CONTROL; SEATS. The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually |
| 9004509 | 2022-12-19. Service bulletin. SEATS. Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface. |
| 0809917 | 2022-10-31. Service bulletin. ELECTRICAL SYSTEM; SEATS; VEHICLE SPEED CONTROL. Flash: 3rd Row Folding Seat Module Diagnostic and System Enhancements This bulletin involves reprogramming the Folding Seat Module (FSM) with the latest available software. Customer may experience inoperative 3rd row seats. Upon further investigation, a technician may find the following DTCs have been set:B1E42-11 - 3rd Row Seat Left Recline Position Sensor-Circuit Short to Ground. B1E42-12 - 3rd Row Seat Left Recline Position Sensor-Circuit Short to Battery. B1E46-11 - 3rd Row Seat Right Recline Control-Circuit Short to Ground. B1E46-12 - 3rd Row Seat Right Recline Control-Circuit Short to Battery. B1E4C-11 - 3rd Row Seat Left Stow Position Sensor-Circuit Short to Ground. B1E4C-12 - 3rd Row Seat Left Stow Position Sensor-Circuit Short to Battery. B1E51-11 - 3rd Row Seat Right Stow Position Sensor-Circuit Short to Ground. B1E51-12 - 3rd Row Seat Right Stow Position Sensor-Circuit Short to Battery. B1E5F-92 - 3rd Row Seat Left Latch Switch - Performance Or Incorrect Operation. B1E60-92 - 3rd Row Seat Right Latch Switch - Performance Or Incorrect Operation. This software will also correct a condition where the 3rd row seats would begin, but not complete their movement when commanded to go to either normal or stowed position. The interruption of the movement is usually followed by a reversal of the seat movement. This condition happens more so in low ambient temperatures, 4°C (40°F) and/or low batteryvoltage. |
| 68323576 | 2022-10-17. Service bulletin. SEATS:MID/REAR ASSEMBLY; STRUCTURE; SEATS. Frame, Second Row or Third Row Seat Cushion. If your 2nd or 3rd row Pacifica stow and go seat won't fold, please call Dan Jovan at cell (248) 760-4348. ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system. |
| 9003825 | 2022-09-15. Service bulletin. SEATS; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; AIR BAGS; BACK OVER PREVENTION. LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch. |
| 23-048-17 | 2022-08-08. Service bulletin. SEATS; LATCHES/LOCKS/LINKAGES; VEHICLE SPEED CONTROL; EQUIPMENT. Instrument Panel Center Storage Drawer Binding This bulletin involves removing the felt tape from the center storage drawer to prevent binding. Customers may experience the center storage drawer in the lower instrument panel binding when opening or closing the drawer.This condition is caused from the felt tape that is installed on the pivot latch for the center storage drawer. |
| 23-047-17 | 2022-08-08. Service bulletin. SEATS; SEAT BELTS:REAR/OTHER:RETRACTOR; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR; BACK OVER PREVENTION. Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard. |
| 23-047-17 | 2022-07-25. Service bulletin. SEATS; EQUIPMENT. Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard. |
| S2008000148 | 2020-10-26. Service bulletin. SEATS. Passenger Seat Rear Video Screen Has Horizontal Lines When Playing A DVD Through The External Disc Module |
| 08-075-20 | 2020-09-28. Service bulletin. SEATS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only). |
| TS-WI-0290 | 2018-09-17. Service bulletin. SEATS. Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance |
| 23-043-17 | 2017-11-03. Service bulletin. EQUIPMENT; SEATS. Grease Stain on the Second Row Quad Seat Trim Covers This bulletin involves cleaning grease stain from the second row quad style seats. The customer may describe a grease stain on either of the outboard lower seatback trim covers side facing the seat recliner pivot point. |
| TS-WI-0248 | 2017-10-15. Service bulletin. SEATS. instruction to relocate the front seat wiring harness to allow full travel of seat on its rails |
| TS-WI-0225 | 2017-09-14. Service bulletin. ELECTRICAL SYSTEM:WIRING; SEATS. To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground |
| OP-W-0425 | 2017-03-27. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THIS TB NOTIFIED THE TECHNICIANS THAT ON TRIM LEVELS OF A VMI CONVERTED CHRYSLER PACIFICA THAT ALLOW FOR HEATED SEATS, THE HARNESS MAY BE PINNED INCORRECTLY AND WILL NOT ALLOW THE HEATED SEAT OPTION TO WORK ON THE REMAINING SEAT ONCE EITHER ONE IS REMOVED |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.