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Service bulletin S2123000023RevB

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10227986
Published by NHTSA2022-12-19
Manufacturer's numberS2123000023RevB
Manufacturer's date2022-04-02
NHTSA componentVEHICLE SPEED CONTROL; SEATS

NHTSA's summary

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats, Throttle and cruise control

Vehicles listed
CHRYSLER PACIFICA2017, 2018, 2019, 2020, 2021, 2022
CHRYSLER VOYAGER2020, 2021, 2022
DODGE DURANGO2020, 2021, 2022
JEEP GRAND CHEROKEE2020, 2021
JEEP GRAND CHEROKEE 4XE2022 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20261412026-03-26. Seats And Restraints
20260032026-01-05. Seats And Restraints
20221362022-03-24. Seats And Restraints
22V1810002022-03-24. SEATS:MID/REAR ASSEMBLY
22V1800002022-03-24. SEATS:CRITICAL FASTENERS; CHILD SEAT:VEHICLE TETHER ANCHOR
20212392021-04-23. Seats And Restraints
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
20174232017-08-31. Seats And Restraints
20163362016-06-29. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08-274-262026-07-18. Service bulletin. Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
S26080000152026-03-25. Service bulletin. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
1091572025-12-23. Service bulletin. ARMREST - REAR DOOR TRIM
1063432025-08-06. Service bulletin. HEADREST - SECOND ROW
S25230000572025-06-26. Service bulletin. 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
9100347 Rev 12025-04-16. Other. "3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
S2123000084 REV.A2025-03-05. Service bulletin. 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
S23100000032025-01-07. Service bulletin. The customer may experience an airbag light on or seat belt chime when buckled.
1017902025-01-06. Service bulletin. BUCKLE ASSY - BUCKLE ASSYS/BELT
91004482024-12-05. Service bulletin. HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR