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Service bulletin 106343

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11021584
Published by NHTSA2025-08-06
Manufacturer's number106343
Manufacturer's date2025-07-29
NHTSA componentSEATS

NHTSA's summary

HEADREST - SECOND ROW

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
JEEP GRAND CHEROKEE2022, 2023, 2024, 2025
JEEP GRAND CHEROKEE 4XE2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
JEEP GRAND CHEROKEE L2022, 2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20253822025-07-17. Seats And Restraints
25V4720002025-07-17. SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
20244502024-08-08. Seats And Restraints
20221362022-03-24. Seats And Restraints
22V1800002022-03-24. SEATS:CRITICAL FASTENERS; CHILD SEAT:VEHICLE TETHER ANCHOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08-274-262026-07-18. Service bulletin. Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
S26080000282026-06-18. Service bulletin. Intermittent Operation of the Third Row Power Seat, 12volt Battery Drain
S26080000152026-03-25. Service bulletin. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
1091572025-12-23. Service bulletin. ARMREST - REAR DOOR TRIM
S25080001072025-12-17. Service bulletin. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
S2324000003 REV.C2025-05-07. Service bulletin. "Heated Seats Turn off After Approximately 20 Minutes When Set to Max Setting"
08-111-252025-04-15. Service bulletin. "Right Front Heated Seat Inoperative Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E9A - Front Right Heater Control 1 – Circuit Open. Customers may experience the following: ● Right front heated seat will not activate or will shut off after a few seconds. This bulletin involves inspecting and possibly repairing the heated seat harness connector"
91005312025-04-01. Service bulletin. "2nd row seat frame 2nd Row Seat is hard to put back In position after moving it forward to access the 3rd row seat. Add grease as noted in the SOL publication S2423000041"
S2123000084 REV.A2025-03-05. Service bulletin. 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
S23100000032025-01-07. Service bulletin. The customer may experience an airbag light on or seat belt chime when buckled.