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Transport Canada recall 2025382

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2025382
Manufacturer's number20C
Reported2025-07-17
ComponentSeats And Restraints
Notification typeCompliance Mfr
Units potentially affected5853

What is wrong

Issue:

On certain vehicles, the second-row head restraints may not have been manufactured properly. As a result, they may not be able to lock in the upright position.

Note: This recall affects both the Grand Cherokee and Grand Cherokee L models.

Safety Risk:

A head restraint that's not positioned correctly could increase the risk of injury in a crash.

Corrective Action:

FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the second-row head restraints.

Vehicles this campaign lists
2023 JEEP GRAND CHEROKEE
2024 JEEP GRAND CHEROKEE

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
08-274-262026-07-18. Service bulletin. Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
S26080000152026-03-25. Service bulletin. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
1091572025-12-23. Service bulletin. ARMREST - REAR DOOR TRIM
S25080001072025-12-17. Service bulletin. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
1000442025-08-06. Service bulletin. BELT AND RETRACTOR - FRONT SEAT
1063432025-08-06. Service bulletin. HEADREST - SECOND ROW
S2324000003 REV.C2025-05-07. Service bulletin. "Heated Seats Turn off After Approximately 20 Minutes When Set to Max Setting"
S2123000084 REV.A2025-03-05. Service bulletin. 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
S23100000032025-01-07. Service bulletin. The customer may experience an airbag light on or seat belt chime when buckled.
1017902025-01-06. Service bulletin. BUCKLE ASSY - BUCKLE ASSYS/BELT

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.