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Service bulletin 9003825

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10219998
Published by NHTSA2022-09-15
Manufacturer's number9003825
Manufacturer's date2019-11-06
NHTSA componentSEATS; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; AIR BAGS; BACK OVER PREVENTION

NHTSA's summary

LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Driver assistance, Electrical system, Seats, Throttle and cruise control, Backup camera

Trouble codes named

P152F

Vehicles listed
CHRYSLER PACIFICA2017
DODGE DURANGO2016, 2017
JEEP CHEROKEE2016, 2017, 2018, 2019
JEEP COMPASS2017
JEEP GRAND CHEROKEE2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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08134232023-07-31. Service bulletin. Radio SW update GR18.8 Customers may experience one or more of the following: ? WiFi hotspot connection failure (UAQ and UCA). ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working (UAQ and UCA). ? Navigation voice prompts are in a different language than what is set. ? Radio may reset or go blank (Rear View Camera (RVC) not affected). ? Unable to enter non-alphanumeric (Emoji) characters into the Wireless phone book for caller?s name ? Unable to communicate with the radio using wiTECH. This bulletin involves inspecting and if required, updating the radio software level to 18.7 (UGQ or UDQ) 18.8 (UAQ or UCQ).
18020232023-04-17. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0335 - Crankshaft Position Sensor Circuit (NA Only). ? P0339 - Crankshaft Position Sensor Intermittent (NA Only). Major monitor (misfire) and other diagnostics are disabled on a pending DTCs P0335 and P0339.** Software enhancement: Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. ? Corrections to allow the vehicle to clear the permanent fault codes. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update: ? Electronic Brake Booster Module (EBBM). ? AntiLock Brake System Module (ABS). ? Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as a Power Inverter Module (PIM).
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