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Service bulletins for the 2017 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

553 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Only bulletins with component: Latches and locks are shown. Show all

Bulletins, newest first
90044562022-09-26. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3. If service is required, and your Dealership is located in the Detroit Metro Area please contact FCA Redacted Content, prior to replacing any sliding door latch(es). If no response in 15 minutes, proceed with repair. 4. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).
S22230000212022-09-26. Service bulletin. POWER TRAIN; LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. The Customer Has Difficulty When Opening Or Closing The Power Liftgate
S21230000082022-09-26. Service bulletin. STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
23-048-172022-08-08. Service bulletin. SEATS; LATCHES/LOCKS/LINKAGES; VEHICLE SPEED CONTROL; EQUIPMENT. Instrument Panel Center Storage Drawer Binding This bulletin involves removing the felt tape from the center storage drawer to prevent binding. Customers may experience the center storage drawer in the lower instrument panel binding when opening or closing the drawer.This condition is caused from the felt tape that is installed on the pivot latch for the center storage drawer.
S1808000233 Rev.2021-03-15. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE; STRUCTURE:BODY:DOOR; EQUIPMENT. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
90038252019-12-16. Service bulletin. STRUCTURE:BODY:HOOD; LATCHES/LOCKS/LINKAGES:HOOD:LATCH. LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.
23-015-17 REV. A2018-06-11. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening when the button is pushed or when the door is opened manually. The door potentially may close if the vehicle is parked on a decline.
23-015-172018-06-11. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening when the button is pushed or when the door is opened manually. The door potentially may close if the vehicle is parked on a decline.
90037742017-11-03. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT. Stow N Go load floor and latch Please note that if replacing a Stow N Go load floor for a latch issue, the latches are serviceable separately. You do not need to replace the entire load floor for this. The following part numbers are for the latches: 6PF29DX9AA 6PF29PL5AA

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.