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Service bulletin S2123000023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10234407
Published by NHTSA2023-04-17
Manufacturer's numberS2123000023
Manufacturer's date2023-02-02
NHTSA componentSEATS; VEHICLE SPEED CONTROL

NHTSA's summary

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats, Throttle and cruise control

Vehicles listed
CHRYSLER PACIFICA2017, 2018, 2019, 2020, 2021, 2022, 2023
CHRYSLER VOYAGER2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20261412026-03-26. Seats And Restraints
20260032026-01-05. Seats And Restraints
22V1810002022-03-24. SEATS:MID/REAR ASSEMBLY
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
20174232017-08-31. Seats And Restraints
20163362016-06-29. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S2523000057 REV.A2026-07-08. Service bulletin. 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
S25230000572025-06-26. Service bulletin. 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
9100347 Rev 12025-04-16. Other. "3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
S24230000022024-07-16. Service bulletin. 2 nd Row Seat Does Not Fold Using Easy Entry Handle.
S24230000252024-06-07. Service bulletin. "3rd Row Seat Headrest Will Not Stay Up On 60% Seat."
91003472024-06-04. Service bulletin. "3rd row headrest There is a GIMs (NCAENGCHR24005807) for an issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
S23230000752024-01-08. Service bulletin. 2nd Row Center Seat Lazy Or Slow When Folding.
08053232024-01-02. Service bulletin. Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. ? Navigation inoperative. ? Black or blank radio screen (Rear View Camera (RVC) will still function normally). ? Radio lockup (RVC will still function normally). ? No Verbal warnings on navigation. ? Surround sound inoperative. ? Blu-ray? DVD unavailable. ? Listen in/Mirror feature inoperative. ? PHEV radio does not turn off when opening door or after charging. ? Audio Overlap between sources. ? Radio does not recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. ? Radio presets are not saving. ? Audio mute on calls (Phone, SOS and Ecall). ? Radio Resets (Rear view camera will still function normally). ? Radio screen freezes (RVC will still function normally). ? Audio disruptions. ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? SXM? inoperative. ? Audio muted. ? Missing profiles icon. ? Cluster displays incorrect audio source. ? Radio is slow to respond. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following software enhancements are available: ? Uconnect Phone improvements. ? Apple CarPlayT and Android AutoT improvements. ? Voice recognition command improvements. ? FOTA enhancements. This bulletin involves inspecting the software level and updating the software to S26.17.
S18080001522023-10-02. Service bulletin. CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
23085232023-09-25. Service bulletin. Third Row Sunshade Tab Stuck Between Door Panel Customers may comment on the following: ? The third row window shade is stuck. This bulletin includes Inspecting and if necessary getting the window shade tab unstuck from the interior panel.