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Service bulletin TS-WI-0257

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10131380
Published by NHTSA2018-04-02
Manufacturer's numberTS-WI-0257
Manufacturer's date2018-03-20
NHTSA componentELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. During that window, the OEM door operator module may not accept an open or close signal while manual door operation remains unaffected

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
CHRYSLER PACIFICA2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
18V0490002018-01-11. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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