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Service bulletin S2008000010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10178642
Published by NHTSA2020-08-24
Manufacturer's numberS2008000010
Manufacturer's date2020-07-03
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

NHTSA's summary

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
ALFA ROMEO GIULIA2018 to 2020
ALFA ROMEO STELVIO2018, 2019, 2020
CHRYSLER 2002018
CHRYSLER 3002018, 2019, 2020
CHRYSLER PACIFICA2018, 2019, 2020
CHRYSLER PACIFICA PLUG-IN HYBRID2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER TOWN AND COUNTRY2018
DODGE CARAVAN2018 to 2020
DODGE CHALLENGER2018, 2019, 2020
DODGE CHARGER2018, 2019, 2020
DODGE DURANGO2018, 2019, 2020
DODGE GRAND CARAVAN2018, 2019
DODGE JOURNEY2018, 2019, 2020
FIAT 124 SPIDER2018, 2019
FIAT 5002018, 2019
FIAT 5002020
FIAT 500X2018, 2019, 2020
FIAT SPIDER2018 to 2019
JEEP CHEROKEE2018, 2019, 2020
JEEP COMPASS2018, 2019, 2020
JEEP GLADIATOR2019
JEEP GLADIATOR2020
JEEP GRAND CHEROKEE2018, 2019, 2020
JEEP PATRIOT2018
JEEP RENEGADE2018, 2019, 2020
JEEP WRANGLER2018, 2019, 2020
RAM 15002018, 2019, 2020
RAM 25002018, 2019, 2020
RAM 35002018, 2019, 2020
RAM 45002018, 2019, 2020
RAM 55002018, 2019, 2020
RAM PROMASTER2018 to 2020
RAM PROMASTER CITY2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V5110002020-08-27. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; ELECTRICAL SYSTEM:SOFTWARE
19V2870002019-04-10. AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08029242024-03-18. Service bulletin. Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.51 to LR35.41. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
ReferenceY402024-03-18. Service bulletin. Customer Satisfaction Notification Y40 Control Module Software Updates
08243232024-01-16. Service bulletin. USB Software Update to 131.010.002 for RAN Radio The customer may describe the following: ? Wrong temperature information is displayed on the performance page. This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 131.010.002. CAUTION! The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged or the updates won?t complete.
BulletinA2023-07-31. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update
18068232023-07-31. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P1404 - EGR Position Sensor Rationality Closed. ? P2457 - Exhaust Gas Recirculation Cooling System Performance. NOTE: P1404 - EGR Position Sensor Rationality Closed DTC can be erroneously set when P2457 -Exhaust Gas Recirculation Cooling System Performance DTC is set. In addition, the customer may notice one or more of the following conditions: ? **Power Take Off (PTO) disable to high engine oil temperature (DD DP with DF3 Only).** ? In PTO mode, transmission gear engagement is abrupt and idle speed is high when transitioning From Park To Drive/Reverse Gear. This bulletin involves reprogramming the PCM with the latest available software.
08102232023-05-30. Service bulletin. Amplifier (AMP) Software Update
08091232023-05-30. Service bulletin. Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.
08092232023-05-30. Service bulletin. Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.
08-229-222023-01-17. Service bulletin. Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device
08150222022-10-31. Service bulletin. Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience the following: During a remote start, the heated wheel, seat, mirrors and/or the ElectricBack Light (EBL) may not turn on.