NHTSA recall 19V287000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V287000 |
| Manufacturer's number | V42 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2019-04-10 |
| Owners notified | 2019-05-02 |
| Component | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE |
| Units potentially affected | 25004 |
| Report | Quarterly report 6, for 2020 quarter 3 |
|---|---|
| Filed with NHTSA | 2020-10-21 |
| Vehicles in the campaign | 25004 |
| Reported remedied | 24734 (98%) |
| Reported unreachable | 13 |
| Reported removed | 21 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.
What can happen
Deactivated passive safety features can increase the risk of injury in the event of a crash.
The remedy
Chrysler will notify owners, and dealers will update the ORC module software, free of charge. The recall began May 2, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's number for this recall is V42.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2019 FIAT 500X | Built 2018-07-30 to 2019-04-03. |
|---|---|
| 2019 JEEP RENEGADE | Built 2018-03-12 to 2019-04-03. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 08-229-22 | 2023-01-17. Service bulletin. Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device |
|---|---|
| 0809921 | 2022-05-31. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates. |
| S2008000125 Rev. | 2021-03-15. Service bulletin. Low Beam Headlamp Out Message Displayed On EVIC Intermittently. DTC B162F-64 Or B1638-64 |
| 08-067-20 REV. B | 2021-03-01. Service bulletin. UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may experience one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt.The audio/sound will continue to work properly for the chimes and touchscreen beeps. Lost preset issue. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work. If the vehicle has been turned off for a long time, the settings for auto folding side mirrors is turned off (2018). Radio resets intermittently (2018). Radio display screen locks up (2018). Park assist chime will continue to chime, after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph, when approaching a road speed camera (2018). Uconnect Live feature may not function properly (2018). |
| 08-067-20 REV. A | 2020-12-28. Service bulletin. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. level to 39.2 Customers may experience one or more of the following:Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt The audio/sound will continue to work properly for the chimes and touchscreen beeps. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work. |
| 08-067-20 REV. A | 2020-12-21. Service bulletin. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. level to 39.2 Customers may experience one or more of the following:Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt The audio/sound will continue to work properly for the chimes and touchscreen beeps. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work. |
| S2008000154 | 2020-11-30. Service bulletin. B1053-64 RFHM (Kin Communication) - Signal Plausibility Failure Set In The RF Hub. EVIC Displays Service Passive Entry |
| S2008000130 | 2020-09-28. Service bulletin. Radio UConnect GPS Based Trip Computer Missing |
| S2008000010 | 2020-08-24. Service bulletin. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns |
| S2008000073 | 2020-06-22. Service bulletin. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.