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Service bulletin 08-067-20 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10184769
Published by NHTSA2020-12-28
Manufacturer's number08-067-20 REV. A
Manufacturer's date2020-11-18
NHTSA componentEQUIPMENT; STEERING; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; SEATS

NHTSA's summary

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. level to 39.2 Customers may experience one or more of the following:Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt The audio/sound will continue to work properly for the chimes and touchscreen beeps. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Seats, Steering, Software

Vehicles listed
JEEP RENEGADE2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V2870002019-04-10. AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08-229-222023-01-17. Service bulletin. Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device
08099212022-05-31. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
S2008000125 Rev.2021-03-15. Service bulletin. Low Beam Headlamp Out Message Displayed On EVIC Intermittently. DTC B162F-64 Or B1638-64
08-067-20 REV. B2021-03-01. Service bulletin. UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may experience one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt.The audio/sound will continue to work properly for the chimes and touchscreen beeps. Lost preset issue. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work. If the vehicle has been turned off for a long time, the settings for auto folding side mirrors is turned off (2018). Radio resets intermittently (2018). Radio display screen locks up (2018). Park assist chime will continue to chime, after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph, when approaching a road speed camera (2018). Uconnect Live feature may not function properly (2018).
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