WenmarOpen by Wenmar Pro

Service bulletins for the 2017 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

553 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
08-087-172017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Miracast Software Update Available This information only bulletin discusses the availability of Miracast® which has been added to the Video Routing Module(VRM) through a software update.
08-092-172017-11-03. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. The display screen will be stuck on the Chrysler logo.
23-043-172017-11-03. Service bulletin. EQUIPMENT; SEATS. Grease Stain on the Second Row Quad Seat Trim Covers This bulletin involves cleaning grease stain from the second row quad style seats. The customer may describe a grease stain on either of the outboard lower seatback trim covers side facing the seat recliner pivot point.
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
08-086-172017-11-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Low Volume or Static While Using the Overhead DVD This bulletin involves checking the DVD media hub auxiliary switch part number and possibly replacing the switch. Customers may experience low volume or static from the overhead DVD player when playing through the radio while in auxiliary (AUX) mode.
90035332017-11-03. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
90037852017-11-03. Service bulletin. POWER TRAIN. Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at (248) 613-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair.
90028312017-11-03. Service bulletin. ENGINE. Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 ron.dallison@fcagroup.com Chris Riddick cell: (248) 434-3628 chris.riddick@fcagroup.com Joe Lovell cell: (734) 309-6467 joe.lovell@fcagroup.com Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump, or Idler Pulley makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair.
90037742017-11-03. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT. Stow N Go load floor and latch Please note that if replacing a Stow N Go load floor for a latch issue, the latches are serviceable separately. You do not need to replace the entire load floor for this. The following part numbers are for the latches: 6PF29DX9AA 6PF29PL5AA
90037232017-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
68227168A$2017-11-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. The VRM with part number 68227168AL, must have radio software 16.23.23 in order to operate properly. If the radio head unit has SW version 16.17.13 or earlier, a radio replacement is required as a service software release for 16.23.23 is not yet available. Installing a VRM with this part number in a Pacifica with radio software prior to 16.23.23 will result in a Rear Seat Entertainment system that is inoperable. For questions regarding part numbers or software levels, please call Rick Gordon at Cell (248) 630-6281.
24-011-162017-11-03. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Air Conditioning Inoperative This bulletin involves testing the A/C compressor operation and replacing if needed. Customers may experience a loss or intermittent operation of the air conditioning system. A rattling noise may also be heard from the engine area.
24-010-162017-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC System Not Cold This bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the Heating Ventilation Air Conditioning (HVAC) Module. Customers may describe that the HVAC system is not blowing cold air at startup. The HVAC starts to blow cold air after some drive time.
68312564A$2017-11-03. Service bulletin. STRUCTURE; EQUIPMENT. Active Grill Shutter (AGS) For 2017 RU vehicles ONLY;~ Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.
68322289A$2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER. A/C Suction/Liquid Line, A/C Discharge Dine, A/C Compressor For RU bodies ONLY; Issues with leaks in the above A/C components. Also issues with compressor performance. Before replacing any of the components listed above call Michael Romm at cell (248) 766-5465. If no response in 15 minutes, please proceed with repair. Be prepared to answer the following questions: - Is A/C functional or not? - If not, does HVAC have the latest software per TSB 24-006-16 ? - Is compressor clutch engaging? If not, then using wiTECH, was A/C request active when clutch was not engaging? - Is there any evidence of refrigerant leaks / dye anywhere in the A/C system? - If the refrigerant has been reclaimed, what was the amount?
68232614A$2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
23-033-162017-11-03. Service bulletin. VISIBILITY. Incorrect Inside Rear View Mirror This bulletin involves inspecting and if necessary, replacing the inside rear view mirror. The vehicle may have the incorrect inside rear view mirror installed in the vehicle.
08-071-162017-11-03. Service bulletin. EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM. Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. The customer may describe the front fog lamps flicker or experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): · U11E9 - Lost Communication With AGS.
TS-WI-02482017-10-15. Service bulletin. SEATS. instruction to relocate the front seat wiring harness to allow full travel of seat on its rails
TS-WI-02252017-09-14. Service bulletin. ELECTRICAL SYSTEM:WIRING; SEATS. To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground
OP-W-04252017-03-27. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THIS TB NOTIFIED THE TECHNICIANS THAT ON TRIM LEVELS OF A VMI CONVERTED CHRYSLER PACIFICA THAT ALLOW FOR HEATED SEATS, THE HARNESS MAY BE PINNED INCORRECTLY AND WILL NOT ALLOW THE HEATED SEAT OPTION TO WORK ON THE REMAINING SEAT ONCE EITHER ONE IS REMOVED
24-009-162016-09-20. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "AIR CONDITIONING INOPERATIVE THIS BULLETIN INVOLVES TESTING THE A/C COMPRESSOR OPERATION AND REPLACING IF NEEDED. CUSTOMERS MAY EXPERIENCE A LOSS OR INTERMITTENT OPERATION OF THE AIR CONDITIONING SYSTEM. A RATTLING NOISE MAY ALSO BE HEARD FROM THE ENGINE AREA."
23-034-162016-09-19. Service bulletin. STRUCTURE:BODY:DOOR. "LEFT FRONT DOOR RATTLE THIS BULLETIN INVOLVES TESTING THE DRIVER’S FRONT DOOR FOR RATTLE NOISE WHEN CLOSING AND IF NEEDED, APPLYING URETHANE BETWEEN OUTER DOOR SHELL AND IMPACT BEAM. THE CUSTOMER MAY DESCRIBE A DRIVER’S FRONT DOOR RATTLE NOISE WHEN CLOSING THE DOOR."
23-032-162016-09-16. Service bulletin. STRUCTURE:BODY:DOOR. "SLIDING DOOR LUBRICATION. THIS BULLETIN INVOLVES APPLYING NYE LUBRICANT GREASE TO THE SLIDING DOOR CENTER TRACK MECHANISM. CUSTOMERS MAY DESCRIBE A GRINDING NOISE COMING FROM THE LEFT OR RIGHT SLIDING DOOR WHEN OPENING OR CLOSING."
23-026-16 REV.A2016-09-14. Service bulletin. EQUIPMENT. "INCORRECT FRONT LICENSE PLATE BRACKET THIS BULLETIN INVOLVES INSPECTING AND IF NECESSARY, REPLACING THE FRONT LICENSE PLATE BRACKET. THE VEHICLE MAY HAVE THE INCORRECT FRONT LICENSE PLATE BRACKET IN THE VEHICLE. THE VEHICLE MAY HAVE A BEEN SHIPPED WITH A LICENSE PLATE BRACKET KIT FOR A HIGH LINE FASCIA THAT WILL NOT FIT VEHICLES WITH A BASE LINE FASCIA."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.