Service bulletins for the 2016 Chevrolet Cruze
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1331 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIE0372A | 2017-07-18. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION. This engineering informational bulletin is requesting information from the field on vehicles that exhibit the condition of hard to shift or get into gear. |
|---|---|
| PIE0372 | 2017-07-18. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION. This engineering informational bulletin is requesting information from the field on vehicles that exhibit the condition of hard to shift or get into gear. |
| PI1520C | 2017-07-18. Service bulletin. ELECTRICAL SYSTEM:IGNITION; EQUIPMENT:ELECTRICAL. This preliminary informational bulletin provides information regarding the need to relearn the auto/start and stop feature on vehicles equipped after a repair has been completed on the vehicle. |
| 16-NA-224 | 2017-07-18. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:WIRING. This informational bulletin provides information to inspect the wiring harness for pinched or backed out wires causing the back up camera not to work or lines across the screen. |
| 16-NA-222 | 2017-05-25. Service bulletin. ENGINE. THIS INFORMATIONAL BULLETIN PROVIDES THE TECHNICIAN WITH WHAT MAY HAPPEN TO AN ENGINE DUE TO LACK OF MAINTENANCE. |
| PIT5384B | 2017-05-24. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. TECHNICIAN WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH A SCAN TOOL CONNECT TO THE VEHICLE FOR FURTHER ASSISTANCE. |
| PIP5421 | 2017-05-19. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY BE RUNNING ROUGH WITH A MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE P0300 SET. TECHNICIAN WILL NEED TO PERFORM AN ENGINE COMPRESSION TESTING IN SERVICE INFORMATION. IF EXCESSIVE LEAKAGE TO THE CRANKCASE IS ISOLATED, CHECK PISTON AND CYLINDER WALL CONDITION. TECHNICIAN SHOULD PERFORM THE REPAIR PER THE LEVEL OF DAMAGE. IF THE CYLINDER WALL SURFACE HAS NOT BEEN COMPROMISED, ONLY PISTON REPLACEMENT IS REQUIRED. |
| PIP5421 | 2017-05-19. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY BE RUNNING ROUGH WITH A MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE P0300 SET. TECHNICIAN WILL NEED TO PERFORM AN ENGINE COMPRESSION TESTING IN SERVICE INFORMATION. IF EXCESSIVE LEAKAGE TO THE CRANKCASE IS ISOLATED, CHECK PISTON AND CYLINDER WALL CONDITION. TECHNICIAN SHOULD PERFORM THE REPAIR PER THE LEVEL OF DAMAGE. IF THE CYLINDER WALL SURFACE HAS NOT BEEN COMPROMISED, ONLY PISTON REPLACEMENT IS REQUIRED. |
| PIC6221 | 2017-05-16. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT WILL HAVE NO XM AUDIO OR NO SIGNAL. DEALER SHOULD COMMUNICATE TO THE CUSTOMER THAT WE APOLOGIZE FOR THIS INCONVENIENCE AND THAT GENERAL MOTORS IS WORKING ON A SOLUTION FOR THIS CONCERN. |
| PIC6220 | 2017-05-15. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH AN INTERMITTENT LOSS OF GRIDLINES IN THE REAR CAMERA DISPLAY SCREEN AND A "SERVICE REAR VISION SYSTEM" MESSAGE THAT BOTH HAPPEN AT THE SAME TIME. TECHNICIAN SHOULD CHECK FOR DIAGNOSTIC TROUBLE CODES AND FOLLOW PUBLISHED SERVICE INFORMATION DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODES. IF NOT DIAGNOSTIC TROUBLE CODES STORED AND THE CONCERN WAS DUPLICATED OR THE CUSTOMER DESCRIBED THE CONCERN, DEALER SHOULD COMMUNICATE TO THE CUSTOMER THAT WE APOLOGIZE FOR THIS INCONVENIENCE AND THAT GENERAL MOTORS IS CURRENTLY EVALUATING THIS CONCERN. |
| PIC6216 | 2017-05-15. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES VOICE RECOGNITION INOPERATIVE FOR CALLING BLUETOOTH PHONE CONTACTS. TECHNICIAN WILL NEED TO CLEAR ALL PRIVATE DATA AND REPAIR ANY PHONES THAT WERE DELETED. |
| PIC6073C | 2017-05-05. Service bulletin. STEERING. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES. |
| PIC5491J | 2017-05-02. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS. |
| PIC5491J | 2017-04-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS. |
| PIT4720D | 2017-03-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING. |
| PIP5370 | 2017-03-21. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN “EXHAUST FLUID QUALITY POOR” ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID QUALITY RELATED CONCERNS. TECHNICIAN WILL INSPECT THE DIESEL EXHAUST FLUID FOR CONTAMINATION. TECHNICIAN SHOULD USE SERVICE INFORMATION FOR CONTAMINANTS IN DIESEL EXHAUST FLUID DIAGNOSIS AND USE SPECIAL TOOL J26568 OR EN50422 DIESEL EXHAUST FLUID REFRACTOMETER FOR FLUID TESTING. |
| PIP5226A | 2017-03-21. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS. |
| PIP4990C | 2017-03-20. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. TECHNICIAN SO CHECK TERMINAL PIN FIT AT TRANSMISSION CONNECTOR, UNDER HOOD FUSE BLOCK. ALSO THE TRANSMISSION CONTROL MODULE GROUND WILL NEED TO BE INSPECTED. TECHNICIAN WILL REVIEW THE APPROPRIATE SERVICE INFORMATION DIAGNOSTICS FOR DTC U0101. |
| PIC6105C | 2017-03-17. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO TAKE TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE AN INACCURATE CLOCK. TECHNICIAN WILL CHECK FOR DIAGNOSTIC TROUBLE CODES IN THE TELEMATICS COMMUNICATION INTERFACE CONTROL MODULE. ENSURE THAT THE CUSTOMER’S CONCERN DOES NOT RELATE TO THE NORMAL CHARACTERISTIC DESCRIBED IN THE LATEST VERSION OF PIC5839. TECHNICIAN WILL CALL ONSTAR TO INSURE ONSTAR HAS A GOOD LOCATION ON THE VEHICLE. IF THE ONSTAR UNIT STATUS IS DISABLED THE TECHNICIAN WILL EXPLAIN TO THE CUSTOMER THAT THERE IS AN OVER THE AIR UPDATE AVAILABLE FOR THE ONSTAR SYSTEM THAT MAY REPAIR THIS AS WELL BUT THEY WILL HAVE TO CONTACT ONSTAR AND ACCEPT TERMS AND CONDITIONS FOR A FREE 5 YEAR BASIC PLAN. IF THE CUSTOMER DOES NOT ACCEPT TERMS AND CONDITIONS BECAUSE THEY DO NOT WANT ONSTAR SERVICE, ADVISE THE CUSTOMER THAT ENGINEERING IS CURRENTLY EVALUATING OTHER METHODS TO REPAIR THIS CONCERN IF THE UNIT STATUS IS LISTED AS DISABLED AND THE CUSTOMER DOES NOT WISH TO REACTIVATE. |
| PI1521B | 2017-03-13. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED. |
| PI1237B | 2017-03-10. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. THIIS INFORMATION BULLETIN PROVIDES INFORMATION ON HOW THE EXHAUST AND INTAKE CAMSHAFT POSITION EXCITER WHEEL MUST BE INSTALLED PROPERLY TO PREVENT A CUSTOMER CONCERN ON AN INTERMITTENT CRANK/NO START. |
| 00-03-10-003U | 2017-02-21. Service bulletin. EQUIPMENT. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON THE TIRES SUPPLIED WITH A NEW VEHICLE ARE COVERED BY GENERAL MOTORS AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP UNDER THE BUMPER-TO-BUMPER NEW VEHICLE LIMITED WARRANTY. |
| 15622 STOP MESS | 2017-01-30. Service bulletin. EQUIPMENT. 15622 - STOP DELIVERY ORDER. ON SOME 2015 AND 2016 MODEL YEAR CHEVROLET CRUZE VEHICLES THE LEFT FRONT KNUCKLE TO HUB ATTACHMENT IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH TORQUE BELOW GM’S SPECIFICATION. |
| 15622 | 2017-01-30. Service bulletin. STEERING. 15622 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 AND 2016 MODEL YEAR CHEVROLET CRUZE MODEL VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT FRONT KNUCKLE TO HUB ATTACHMENT BELOW GM’S TORQUE SPECIFICATION. THIS CONDITION COULD RESULT IN NOISE FROM THE FRONT SUSPENSION AND SEPARATION OF THE STEERING KNUCKLE TO HUB WHILE DRIVING, RESULTING IN LOSS OF STEERING CONTROL, POTENTIALLY INCREASING THE RISK OF A CRASH. DEALERS ARE TO INSPECT THE LEFT FRONT KNUCKLE TO HUB ATTACHMENT BOLTS AND TORQUE THE BOLTS TO SPECIFICATION. |
| 15797 | 2017-01-26. Service bulletin. STRUCTURE:BODY. 15797 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION IN WHICH THE BODY SEALER WAS APPLIED OFF LOCATION ON THE VERTICAL SEAM BELOW THE RIGHT HAND TAIL LAMP. THE CUSTOMER MAY NOTICE WATER LEAKING INTO THE PASSENGER SIDE OF THE TRUNK BELOW THE TAIL LAMP IF THE CAR IS LEFT OUTSIDE DURING A HEAVY RAINSTORM OR, IN SOME CASES, DURING A CAR WASH. DEALERS ARE TO APPLY AUTOMOTIVE BODY SEALER TO THE RIGHT HAND OUTSIDE EDGE OF THE VERTICAL SEAM BELOW THE RIGHT HAND TAIL LAMP. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.