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Service bulletin PIC6105C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10095545
Published by NHTSA2017-03-17
Manufacturer's numberPIC6105C
Manufacturer's date2016-02-15
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO TAKE TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE AN INACCURATE CLOCK. TECHNICIAN WILL CHECK FOR DIAGNOSTIC TROUBLE CODES IN THE TELEMATICS COMMUNICATION INTERFACE CONTROL MODULE. ENSURE THAT THE CUSTOMER’S CONCERN DOES NOT RELATE TO THE NORMAL CHARACTERISTIC DESCRIBED IN THE LATEST VERSION OF PIC5839. TECHNICIAN WILL CALL ONSTAR TO INSURE ONSTAR HAS A GOOD LOCATION ON THE VEHICLE. IF THE ONSTAR UNIT STATUS IS DISABLED THE TECHNICIAN WILL EXPLAIN TO THE CUSTOMER THAT THERE IS AN OVER THE AIR UPDATE AVAILABLE FOR THE ONSTAR SYSTEM THAT MAY REPAIR THIS AS WELL BUT THEY WILL HAVE TO CONTACT ONSTAR AND ACCEPT TERMS AND CONDITIONS FOR A FREE 5 YEAR BASIC PLAN. IF THE CUSTOMER DOES NOT ACCEPT TERMS AND CONDITIONS BECAUSE THEY DO NOT WANT ONSTAR SERVICE, ADVISE THE CUSTOMER THAT ENGINEERING IS CURRENTLY EVALUATING OTHER METHODS TO REPAIR THIS CONCERN IF THE UNIT STATUS IS LISTED AS DISABLED AND THE CUSTOMER DOES NOT WISH TO REACTIVATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
BUICK ENCORE2014, 2015, 2016
BUICK VERANO2014, 2015, 2016
CHEVROLET CAMARO2014, 2015
CHEVROLET CHEVEROLET SS2014 to 2016
CHEVROLET CRUZE2014, 2015, 2016
CHEVROLET EQUINOX2014, 2015, 2016
CHEVROLET MALIBU2014, 2015, 2016
CHEVROLET ORLANDO2014
GMC TERRAIN2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20194632019-09-19. Electrical
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE
20144802014-10-29. Electrical
20142432014-06-20. Electrical
14V3460002014-06-20. ELECTRICAL SYSTEM:IGNITION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.