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Service bulletin 24-NA-098

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11017207
Published by NHTSA2025-04-24
Manufacturer's number24-NA-098
Manufacturer's date2025-03-21
NHTSA componentELECTRICAL SYSTEM; UNKNOWN OR OTHER

NHTSA's summary

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BRIGHTDROP 600 ELCV2023 to 2024
BRIGHTDROP EV6002022
BRIGHTDROP ZEVO 4002024 (the catalog's model; the bulletin names a series or trim of it)
BRIGHTDROP ZEVO 6002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
BUICK CASCADA2016, 2017, 2018, 2019
BUICK ENCLAVE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
BUICK ENCORE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2023 to 2025
BUICK ENCORE GX2020, 2021, 2022, 2023, 2024, 2025
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
BUICK ENVISTA2024, 2025
BUICK LACROSSE2014, 2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2020
BUICK REGAL2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK REGAL TOURX2018
BUICK REGAL TOURX2020
BUICK VERANO2014, 2015, 2016, 2017
CADILLAC ATS2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS-V2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT42020, 2021, 2022, 2023, 2024, 2025
CADILLAC CT52020, 2021, 2022, 2023, 2024, 2025
CADILLAC CT62014 to 2015
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CT62021
CADILLAC CTS2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CADILLAC ESCALADE ESV2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CADILLAC ESCALADE EXT2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE IQ2025
CADILLAC LYRIQ2023, 2024, 2025
CADILLAC OPTIQ2025
CADILLAC SRX2014, 2015, 2016
CADILLAC XT42018
CADILLAC XT42019, 2020, 2021, 2022, 2023, 2024, 2025
CADILLAC XT52014 to 2016
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CADILLAC XT62020, 2021, 2022, 2023, 2024, 2025
CADILLAC XTS2014, 2015, 2016, 2017, 2018, 2019
CADILLAC XTS2020
CHEVROLET 35002014 to 2015
CHEVROLET 65002019
CHEVROLET AVALANCHE2014
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET BLAZER EV2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET BOLT EUV2022, 2023
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET BOLT EV2024
CHEVROLET BRIGHTDROP 4002025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET BRIGHTDROP 6002025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CAMARO2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET CAPRICE2014 to 2018
CHEVROLET CAPRICE POLICE PURSUIT2014 to 2017
CHEVROLET CAPTIVA2014 to 2018
CHEVROLET CAPTIVA SPORT2014
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET CITY EXPRESS2018
CHEVROLET COLORADO2014
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET CORVETTE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET CORVETTE E-RAY2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CRUZE2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET EQUINOX2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET EQUINOX EV2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS2023, 2024, 2025
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G45002018
CHEVROLET IMPALA2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET LUMINA2014
CHEVROLET MALIBU2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET MALIBU ECO2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET N300 MAX2017
CHEVROLET SILVERADO 15002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO EV2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO LT2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET SUBURBAN 15002021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET TAHOE POLICE PURSUIT2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2014 to 2015
CHEVROLET TRAILBLAZER2017 to 2020
CHEVROLET TRAILBLAZER2021, 2022, 2023, 2024, 2025
CHEVROLET TRAVERSE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET TRAX2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET VOLT2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET duplicate SILVERADO 55002019
GMC 3500HD2024
GMC ACADIA2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC G35002017 to 2018
GMC HUMMER EV PICKUP2022, 2023, 2024, 2025
GMC SAVANA2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC SAVANA 15002014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002023 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002023 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002025 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA CUTAWAY VAN2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA EV2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC YUKON2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC YUKON DENALI2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC YUKON XL 15002023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V9370002024-12-18. FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
20242942024-05-24. Electrical
24V3200002024-05-09. ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:WIRING
24V1330002024-02-22. ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
20232102023-04-06. Electrical
23V2470002023-04-06. ELECTRICAL SYSTEM:WIRING
20214072021-07-01. Electrical
21V4210002021-06-10. AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; ELECTRICAL SYSTEM:SOFTWARE
20211662021-03-18. Electrical
21V1890002021-03-18. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N242468490-022026-05-28. Service campaign. Certain vehicles may have missing cavity plugs from the rear chassis harness electrical connector. Dealers are to inspect the rear chassis harness and replace missing harness plugs as necessary.
N2525290802026-04-01. Service campaign. Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
PIE0831A2026-03-31. Service bulletin. This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC), DTC P0299 Set.
N2525155902026-01-27. Service campaign. Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the ground strap.
25-NA-0212025-12-03. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
25-NA-1212025-10-27. Service bulletin. This service bulletin provides information on the radio software related issues to update the radio to the latest software version Y177.
25-NA-1192025-10-27. Service bulletin. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
25-NA-1082025-10-27. Service bulletin. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2352025-10-27. Service bulletin. This technical bulletin provides a procedure to correct the condition of Steering Column Rattle and Turn Signal Over Cancels.