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Service bulletin 21-NA-043

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11014230
Published by NHTSA2025-02-12
Manufacturer's number21-NA-043
Manufacturer's date2025-01-31
NHTSA componentVISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS

NHTSA's summary

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Brakes, Electrical system, Engine, Glass, wipers and mirrors, Wheels, Wipers and washers

Vehicles listed
BRIGHTDROP 600 ELCV2023
BRIGHTDROP EV6002022
BRIGHTDROP ZEVO 4002024 (the catalog's model; the bulletin names a series or trim of it)
BRIGHTDROP ZEVO 6002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
BUICK CASCADA2016, 2017, 2018, 2019
BUICK ENCLAVE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2023 to 2025
BUICK ENCORE GX2020, 2021, 2022, 2023, 2024, 2025
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
BUICK ENVISTA2024, 2025
BUICK LACROSSE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2020
BUICK LESABRE2013
BUICK LUCERNE2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK REGAL TOURX2018
BUICK REGAL TOURX2020
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS-V2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT42020, 2021, 2022, 2023, 2024, 2025
CADILLAC CT52020, 2021, 2022, 2023, 2024, 2025
CADILLAC CT62013 to 2015
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CT62021
CADILLAC CTS2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2011
CADILLAC DTS2012
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CADILLAC ESCALADE ESV2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CADILLAC ESCALADE EXT2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE IQ2025
CADILLAC LYRIQ2023, 2024, 2025
CADILLAC OPTIQ2025
CADILLAC SRX2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2011
CADILLAC STS2012
CADILLAC XT42018
CADILLAC XT42019, 2020, 2021, 2022, 2023, 2024, 2025
CADILLAC XT52013 to 2016
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CADILLAC XT62020, 2021, 2022, 2023, 2024, 2025
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC XTS2020
CHEVROLET 35002014 to 2015
CHEVROLET 35002016
CHEVROLET 35002017 to 2019
CHEVROLET 35002020
CHEVROLET 35002021
CHEVROLET 35002022
CHEVROLET 3500HD2024
CHEVROLET 45002016
CHEVROLET 45002017 to 2019
CHEVROLET 45002020
CHEVROLET 45002022
CHEVROLET 4500HD2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET 4500XD2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET 5500HD2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET 5500XD2018, 2019, 2020, 2021, 2022
CHEVROLET 65002019
CHEVROLET 6500HD2019 to 2023
CHEVROLET AVALANCHE2011, 2012, 2013
CHEVROLET AVALANCHE2014
CHEVROLET AVALANCHE 15002011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2011
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET BLAZER EV2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET BOLT EUV2022, 2023
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET BOLT EV2024
CHEVROLET BRIGHTDROP 4002025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET BRIGHTDROP 6002025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET C35002018
CHEVROLET CAMARO2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET CAPRICE2011 to 2018
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2017
CHEVROLET CAPTIVA2011 to 2018
CHEVROLET CAPTIVA SPORT2011, 2012, 2013, 2014
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET CITY EXPRESS2018
CHEVROLET COLORADO2011, 2012
CHEVROLET COLORADO2013 to 2014
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET CORVETTE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET CORVETTE E-RAY2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CORVETTE ZR12011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET EQUINOX2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET EQUINOX EV2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS2023
CHEVROLET EXPRESS 15002011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G VAN BUS2011
CHEVROLET G45002018
CHEVROLET HHR2011
CHEVROLET IMPALA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET LOW CAB FORWARD 35002016 to 2019
CHEVROLET LOW CAB FORWARD 45002016 to 2017
CHEVROLET LOW CAB FORWARD 55002016 to 2017
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET LOW CAB FORWARD N SERIES2025
CHEVROLET LUMINA2014
CHEVROLET MALIBU2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET MALIBU ECO2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO EV2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO LT2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2011
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SUBURBAN2024
CHEVROLET SUBURBAN 15002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 15002021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET TAHOE HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2013 to 2015
CHEVROLET TRAILBLAZER2017 to 2020
CHEVROLET TRAILBLAZER2021, 2022, 2023, 2024, 2025
CHEVROLET TRAVERSE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET duplicate SILVERADO 55002019
GMC 3500HD2024
GMC ACADIA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC CANYON2011, 2012, 2013
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC ENVOY2011 to 2013
GMC G VAN BUS2011
GMC G35002017 to 2018
GMC HUMMER EV PICKUP2022, 2023, 2024, 2025
GMC SAVANA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC SAVANA 15002011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002023 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002023 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002025 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA CUTAWAY VAN2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA EV2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC YUKON2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC YUKON DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
GMC YUKON XL 15002011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002012 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002023 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002012, 2013 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V2530002014-05-15. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR; VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-1702025-10-21. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of Loss of Air Conditioning, Weak Cooling, and/or Warm Air Coming from Vents.
22-NA-1612025-09-27. Service bulletin. This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.
24-NA-1642025-04-15. Service bulletin. This bulletin provides information on Wiper Blade Maintenance Tips.
N2524924302025-03-18. Service campaign. Certain vehicles may have a condition in which the heated windshield wiper park is inoperative. Dealers are to reprogram the Lighting Control Module. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
24-NA-0462025-03-13. Service bulletin. This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
24-NA-1642025-03-06. Service bulletin. This bulletin provides information on Wiper Blade Maintenance Tips.
PIE08182025-03-06. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the outside rearview mirror skull cap missing.
24-NA-2592024-12-20. Service bulletin. This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
23-NA-1672024-12-18. Service bulletin. This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
24-NA-1642024-09-25. Service bulletin. This bulletin provides information on Wiper Blade Maintenance Tips.