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Service bulletin 23-NA-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11017252
Published by NHTSA2025-04-28
Manufacturer's number23-NA-001
Manufacturer's date2025-03-28
NHTSA componentUNKNOWN OR OTHER; ELECTRICAL SYSTEM

NHTSA's summary

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BUICK LACROSSE2011, 2012, 2013, 2014
BUICK LESABRE2001, 2002, 2003, 2004, 2005
BUICK LUCERNE2011
BUICK REGAL2011, 2012, 2013, 2014
BUICK VERANO2014
CADILLAC ATS2013, 2014
CADILLAC CTS2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CADILLAC DEVILLE2005
CADILLAC DTS2011
CADILLAC ELR2014, 2015, 2016
CADILLAC SRX2011, 2012, 2013, 2014
CADILLAC XLR2004, 2005, 2006, 2007, 2008, 2009
CHEVROLET AVEO2011
CHEVROLET CAMARO2011, 2012, 2013, 2014, 2015
CHEVROLET CAVALIER2003, 2004, 2005
CHEVROLET COLORADO2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET CORVETTE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET CRUZE2011, 2012, 2013, 2014
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014
CHEVROLET EXPRESS2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET IMPALA2011, 2012, 2013, 2014
CHEVROLET MALIBU2011, 2012, 2013, 2014
CHEVROLET SILVERADO 15002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 1500 HD2003, 2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2014
CHEVROLET SPARK2013, 2014
CHEVROLET SUBURBAN2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET SUBURBAN 15002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET TAHOE HYBRID2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAVERSE2014
CHEVROLET UPLANDER2005, 2006, 2007, 2008, 2009
GMC ACADIA2014
GMC SAVANA2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
GMC SIERRA 15002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 1500 HD2003, 2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2003 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC SUBURBAN2003 to 2004
GMC TAHOE2003
GMC TERRAIN2011, 2012, 2013, 2014
GMC YUKON2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
GMC YUKON DENALI2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002012 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL DENALI2003 (the catalog's model; the bulletin names a series or trim of it)
HUMMER H2 SUT2003 to 2007
HUMMER H32006, 2007, 2008, 2009, 2010
HUMMER H3 SUT2009
OLDSMOBILE AURORA2001, 2002, 2003
PONTIAC AZTEK2003, 2004, 2005
PONTIAC BONNEVILLE2001, 2002, 2003, 2004, 2005
PONTIAC SUNFIRE2003, 2004, 2005
SAAB 9-32010, 2011
SAAB 9-4X2011
SAAB 9-52011
SATURN AURA2005
SATURN AURA2007
SATURN AURA HYBRID2007 (the catalog's model; the bulletin names a series or trim of it)
SATURN OUTLOOK2007, 2008, 2009
SATURN RELAY2005, 2006, 2007
SATURN VUE2002, 2003, 2004, 2005, 2006, 2007

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20232102023-04-06. Electrical
23V2470002023-04-06. ELECTRICAL SYSTEM:WIRING
20194632019-09-19. Electrical
20193252019-06-28. Electrical
20184812018-09-07. Electrical
20182342018-05-04. Electrical
20165972016-11-29. Electrical
20163502016-07-07. Electrical
16V5170002016-07-07. SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-1322025-01-18. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.