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Service bulletin PIC6073C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10098423
Published by NHTSA2017-05-05
Manufacturer's numberPIC6073C
Manufacturer's date2016-09-13
NHTSA componentSTEERING

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Trouble codes named

U0028

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCLAVE2014, 2015, 2016, 2017
BUICK ENCORE2014, 2015, 2016, 2017
BUICK ENVISION2016, 2017
BUICK LACROSSE2014, 2015, 2016, 2017
BUICK REGAL2014, 2015, 2016, 2017
BUICK VERANO2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CT62013
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2013, 2014, 2015, 2016, 2017
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2014, 2015, 2016, 2017
CADILLAC ESCALADE ESV2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC SRX2013, 2014, 2015, 2016
CADILLAC XT52017
CADILLAC XTS2013, 2014, 2015
CADILLAC XTS2017
CHEVROLET AVEO2013
CHEVROLET BOLT EV2017
CHEVROLET CAMARO2014, 2015, 2016, 2017
CHEVROLET CAPRICE POLICE PURSUIT2014 to 2017
CHEVROLET CAPTIVA2013 to 2015
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COLORADO2013
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET CORVETTE2014, 2015, 2016, 2017
CHEVROLET CRUZE2014, 2015, 2016, 2017
CHEVROLET EQUINOX2014, 2015, 2016, 2017
CHEVROLET EXPRESS2014
CHEVROLET EXPRESS2016, 2017
CHEVROLET IMPALA2014, 2015, 2016, 2017
CHEVROLET MALIBU2014, 2015, 2016, 2017
CHEVROLET N300 MAX2017
CHEVROLET ORLANDO2014, 2015
CHEVROLET SILVERADO 15002013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2014, 2015, 2016, 2017
CHEVROLET SPARK2016, 2017
CHEVROLET SPARK EV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2013, 2014, 2015, 2016, 2017
CHEVROLET TAHOE2013, 2014, 2015, 2016, 2017
CHEVROLET TRAVERSE2013, 2014, 2015, 2016, 2017
CHEVROLET TRAX2014, 2015, 2016, 2017
CHEVROLET VOLT2014, 2015, 2016, 2017
GMC ACADIA2013, 2014, 2015, 2016
GMC CANYON2015, 2016, 2017
GMC SAVANA2014, 2015, 2016, 2017
GMC SAVANA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002014 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2014, 2015, 2016, 2017
GMC YUKON2014, 2015, 2016, 2017
GMC YUKON XL2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20251442025-03-20. Steering
25V1750002025-03-20. STEERING:ELECTRIC POWER ASSIST SYSTEM
20211812021-03-25. Steering
21V2130002021-03-25. STEERING:ELECTRIC POWER ASSIST SYSTEM
20202912020-06-25. Steering
20190562019-02-08. Steering
19V0860002019-02-07. STEERING:ELECTRIC POWER ASSIST SYSTEM
20184822018-09-07. Steering
18V5860002018-09-07. STEERING:ELECTRIC POWER ASSIST SYSTEM
20184632018-08-30. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
24-NA-1852024-10-22. Service bulletin. This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
PI0659D2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel
PI0659C2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
PI0659B2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
PIC5923A2024-04-08. Service bulletin. Power Steering Control Module DTC U0415 Symptom 00.