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Service bulletin 24-NA-185

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11009031
Published by NHTSA2024-10-22
Manufacturer's number24-NA-185
Manufacturer's date2024-09-10
NHTSA componentSTEERING; WHEELS

NHTSA's summary

This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Wheels

Vehicles listed
CHEVROLET SILVERADO 25002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V5490002023-08-03. STEERING
20184822018-09-07. Steering
18V5860002018-09-07. STEERING:ELECTRIC POWER ASSIST SYSTEM
20173252017-06-29. Steering
17V4140002017-06-29. STEERING:ELECTRIC POWER ASSIST SYSTEM
14V7190002014-11-10. STEERING:ELECTRIC POWER ASSIST SYSTEM
20145092014-11-07. Steering
20144432014-10-07. Steering
20142412014-06-19. Steering
14V3390002014-06-19. SERVICE BRAKES, HYDRAULIC:POWER ASSIST; STEERING:HYDRAULIC POWER ASSIST SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-1562025-12-04. Service bulletin. This service bulletin provides information on Tire Sidewall Irregularities.
23-NA-2012025-10-21. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated.
25-NA-1162025-09-06. Service bulletin. This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message and/or those who are unable to move the steering wheel after starting the vehicle.
N2525122602025-07-17. Service campaign. Certain vehicles listed above may have a condition in which the fastener for the intermediate steering shaft to steering gear assembly may have suspect torque results. Dealers will replace and torque fastener.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
21-NA-1662025-06-06. Service bulletin. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
22-NA-1832025-05-01. Service bulletin. This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride quality at highway speeds.
23-NA-1852025-04-28. Service bulletin. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.