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NHTSA recall 14V719000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number14V719000
Manufacturer's number14743
ManufacturerGeneral Motors LLC
Reported2014-11-10
Owners notified2014-11-17
ComponentSTEERING:ELECTRIC POWER ASSIST SYSTEM
Units potentially affected679
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2016 quarter 1
Filed with NHTSA2016-04-26
Vehicles in the campaign679
Reported remedied670 (98%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.

What can happen

An unexpected loss of power steering increases the risk of a crash.

The remedy

GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2015 CHEVROLET SILVERADOBuilt 2014-10-03 to 2014-10-09.
2015 CHEVROLET SUBURBANBuilt 2014-10-03 to 2014-10-09.
2015 CHEVROLET TAHOEBuilt 2014-10-03 to 2014-10-09.
2015 GMC SIERRABuilt 2014-10-03 to 2014-10-12.
2015 GMC YUKONBuilt 2014-10-09 to 2014-10-09.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
14743B2023-12-18. Service bulletin. Loss of Electric Power Steering (EPS) Assist
13-02-32-001C2018-05-29. Service bulletin. This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
PIT5405C2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a reduced or loss of power steering assist, steering wheel jerks or kicks back when turning, Service Stabilitrak message with warning chime, engine stall, Instrument Panel Cluster going blank or inoperative, radio/Integrated Center Stack going blank, Heater-Vent-Air Conditioning going blank, hood ajar message and/or dome lamps flash when shifting into reverse, alarm sounds when locking doors or door locks cycling, and or wipers continue to run for a short time after turning off and then stop/park in the incorrect location. Technician may find Diagnostic Trouble Codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, C0710, U1510, B127B, B2605, B3600, C0800, U0428, U0452, U0131, and P0513 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut. Technician will also inspect the starter solenoid battery cable for shorting out on the starter heat shield. Technician will need to voltage drop the battery cables. The battery should be tested using the GR8. X183 or X133 should be inspected for any broken/loose/backed out terminals.
13-02-32-001D2017-08-15. Service bulletin. This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
PIT5213C2017-08-15. Service bulletin. This Preliminary Information communication advises the technician that the electric steering gear and motor/module kit part numbers 23144655, 23129057, 23185536, 23191364, 23129054, 23144658, 23185542, 23191367, 23129055, 23144657, 23185540, 23191366, 23129056, 23144656, 23185538, 23191365 and 23129059 part restriction through General Motors Product Quality Center has ended. Dealer can now order the parts through the regular Customer Care and Aftersales parts process.
G-2098982017-05-11. Service bulletin. 14608B - SERVICE UPDATE (REVISED SERVICE PROCEDURE). THE BULLETIN PROVIDES A FURTHER SERVICE PROCEDURE TO INSPECT VEHICLES AND REPLACE THE POWER STEERING COOLER ASSEMBLY AS NEEDED ON CERTAIN 2015 MODEL YEAR CHEVROLET SILVERADO 2500/3500 HD AND GMC SIERRA 2500/3500 HD VEHICLES THAT WERE PREVIOUSLY SERVICED PRIOR TO SEPTEMBER 9, 2014 PURSUANT TO RECALL BULLETIN 14356 (SINCE SUPERSEDED BY BULLETIN 14356A). THESE VEHICLES MAY HAVE BEEN BUILT WITH A HOSE CONNECTION WITHIN THE POWER STEERING COOLER ASSEMBLY THAT IS MISSING THE FERRULE OR FERRULE CRIMP. IF THE VEHICLE IS DRIVEN WITHOUT THE FERRULE OR FERRULE CRIMP, THERE MAY BE A LOSS OF POWER STEERING FLUID.
PI1354D2017-03-13. Service bulletin. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A PROCEDURE FOR DIAGNOSING AND REPAIRING VIBRATIONS CAUSED BY THE WHEEL AND TIRE, AXLE COMPONENTS AND/OR PROPELLER SHAFTS.
PIT5405B2016-10-21. Service bulletin. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN FOR A REDUCED POWER MESSAGE, STEERING ASSIST, ENGINE STALL OR THE INSTRUMENT PANEL, RADIO, AND OR HEATER-VENT-AIR CONDITIONING GO BLANK WITH MULTIPLE DIAGNOSTIC TROUBLE CODES. IF ANY OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, U1510, U0073, B127B, B2605, B3600,C0800, U0428, AND U0452 SET IN THE VEHICLE. CHECK THE BODY CONTROL MODULE GROUND AT THE G218 LOCATION. THE FRONT DASH INSULATOR MAT MAY BE TRAPPED BETWEEN THE GROUND EYELET AND THE BODY STUD. REMOVE THE ROUND NUT AND EYELET AND CUT THE FRONT DASH INSULATOR MAT AWAY FROM THE GROUND STUD SO IT NO LONGER INTERFERES WITH THE GROUND STUD AND REINSTALL THE EYELET AND GROUND NUT. TECHNICIAN SHOULD ALSO INSPECT CONNECTOR X183 AND X133FOR ANY BROKEN, LOOSE, BACKED OUT TERMINALS AND REPAIR AS NECESSARY.
G-2085702016-09-07. Service bulletin. SERVICE UPDATE (REVISED PART INFORMATION). INSPECT VEHICLES AND REPLACE THE POWER STEERING COOLER ASSEMBLY AS NEEDED ON VEHICLES THAT WERE PREVIOUSLY SERVICED PRIOR TO SEPTEMBER 9, 2014 PURSUANT TO RECALL BULLETIN 14356 (SINCE SUPERSEDED BY BULLETIN 14356A). THESE VEHICLES MAY HAVE BEEN BUILT WITH A HOSE CONNECTION WITHIN THE POWER STEERING COOLER ASSEMBLY THAT IS MISSING THE FERRULE OR FERRULE CRIMP. IF THE VEHICLE IS DRIVEN WITHOUT THE FERRULE OR FERRULE CRIMP, THERE MAY BE A LOSS OF POWER STEERING FLUID.
PIT-55082016-08-25. Service bulletin. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES WITH ONE OF THE TWO CONCERNS. VEHICLE MAY HAVE AN INTERMITTENT "SERVICE POWER STEERING, DRIVE WITH CARE" ON THE DRIVER INFORMATION CENTER AND A DIAGNOSTIC TROUBLE CODE C0545 SYMPTOM 00 SET IN THE POWER STEERING CONTROL MODULE. OR THE VEHICLE MAY HAVE INOPERATIVE AIR CONDITION CAUSED BY ANY OF THE FOLLOWING DIAGNOSTIC TROUBLE CODE B393B, FUSE F60UA OR F35UA BEING OPEN, OR A POOR AIR CONDITION COMPRESSOR CLUTCH GROUND. TECHNICIAN WILL GAIN ACCESS TO THE WIRE HARNESS UNDER THE AIR CONDITION COMPRESSOR, INSPECT FOR DAMAGE WIRES AND REPAIR THE WIRES.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially