NHTSA recall 23V549000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V549000 |
| Manufacturer's number | N232414720 |
| Manufacturer | General Motors, LLC |
| Reported | 2023-08-03 |
| Owners notified | 2023-09-22 |
| Component | STEERING |
| Units potentially affected | 3893 |
| Part numbers | 86802095, 86802096, 86802097, 86802098, 86554125 |
| Report | Annual report 1, for 2025 quarter 3 to 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-17 |
| Vehicles in the campaign | 3893 |
| Reported remedied | 3777 (97%) |
| Reported unreachable | 4 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
What can happen
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2024 CHEVROLET SILVERADO 2500 | Listed as a series or trim of this model. |
|---|---|
| 2024 CHEVROLET SILVERADO 3500 | Listed as a series or trim of this model. |
| 2024 GMC SIERRA 2500 | Listed as a series or trim of this model. |
| 2024 GMC SIERRA 3500 | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| N252512260 | 2025-07-17. Service campaign. Certain vehicles listed above may have a condition in which the fastener for the intermediate steering shaft to steering gear assembly may have suspect torque results. Dealers will replace and torque fastener. |
|---|---|
| PI0281L | 2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. |
| 21-NA-166 | 2025-06-06. Service bulletin. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling. |
| 13-02-32-001H | 2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. |
| 23-NA-185 | 2025-04-28. Service bulletin. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns. |
| 25-NA-065 | 2025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis. |
| 16-NA-109 | 2025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. |
| 24-NA-239 | 2025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope. |
| 24-NA-045 | 2025-01-16. Service bulletin. This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes Applied. |
| PIT6250A | 2024-12-12. Service bulletin. This Preliminary information communicates a diagnostic tip for steering wheel rubbing on steering column cover. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.