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Service bulletin PIC6220

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10099150
Published by NHTSA2017-05-15
Manufacturer's numberPIC6220
Manufacturer's date2016-09-27
NHTSA componentBACK OVER PREVENTION: CAMERA SYSTEM

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH AN INTERMITTENT LOSS OF GRIDLINES IN THE REAR CAMERA DISPLAY SCREEN AND A "SERVICE REAR VISION SYSTEM" MESSAGE THAT BOTH HAPPEN AT THE SAME TIME. TECHNICIAN SHOULD CHECK FOR DIAGNOSTIC TROUBLE CODES AND FOLLOW PUBLISHED SERVICE INFORMATION DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODES. IF NOT DIAGNOSTIC TROUBLE CODES STORED AND THE CONCERN WAS DUPLICATED OR THE CUSTOMER DESCRIBED THE CONCERN, DEALER SHOULD COMMUNICATE TO THE CUSTOMER THAT WE APOLOGIZE FOR THIS INCONVENIENCE AND THAT GENERAL MOTORS IS CURRENTLY EVALUATING THIS CONCERN.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Driver assistance, Backup camera

Vehicles listed
BUICK ENVISION2017
BUICK LACROSSE2016, 2017
BUICK REGAL2016, 2017
CADILLAC ATS2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2016, 2017
CADILLAC ELR2016, 2017
CADILLAC ESCALADE ESV2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC XT52017
CADILLAC XTS2016, 2017
CHEVROLET CAMARO2016, 2017
CHEVROLET COLORADO2016, 2017
CHEVROLET CORVETTE2016, 2017
CHEVROLET CRUZE2016, 2017
CHEVROLET IMPALA2016, 2017
CHEVROLET MALIBU2016, 2017
CHEVROLET SILVERADO 15002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2016, 2017
CHEVROLET TAHOE2016, 2017
CHEVROLET VOLT2016, 2017
GMC ACADIA2017
GMC CANYON2016, 2017
GMC SIERRA 15002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2016, 2017
GMC YUKON XL2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
00540A2024-02-12. Service bulletin. Service Update for Inventory Vehicles Only Surge Sensation
15NA082B2024-02-12. Service bulletin. Clunking Noise from Front of Vehicle During Turns and/or Bumps
15NA0822024-02-12. Service bulletin. Clunking Noise from Front of Vehicle During Turns and/or Bumps
15NA0452024-02-12. Service bulletin. Rattle Noise Heard From Engine Bell Housing
PIT5386J2024-01-29. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIT5931C2023-12-04. Service bulletin. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification.
PIT5931B2023-12-04. Service bulletin. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification.
PIT5277C2023-12-04. Service bulletin. No Audio Except Chime Distorted Or Inoperative Rear Camera -No Audio- Displayed On Audio Page In DIC.
PIP5395G2023-08-21. Service bulletin. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIT5544G2023-06-13. Service bulletin. This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.