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Service bulletin PIC6216

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10099127
Published by NHTSA2017-05-15
Manufacturer's numberPIC6216
Manufacturer's date2016-09-13
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES VOICE RECOGNITION INOPERATIVE FOR CALLING BLUETOOTH PHONE CONTACTS. TECHNICIAN WILL NEED TO CLEAR ALL PRIVATE DATA AND REPAIR ANY PHONES THAT WERE DELETED.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
BUICK LACROSSE2016, 2017
BUICK REGAL2016
CADILLAC ATS2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2016, 2017
CADILLAC ESCALADE2016, 2017
CADILLAC ESCALADE ESV2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC SRX2016
CADILLAC XTS2016, 2017
CHEVROLET CAMARO2016, 2017
CHEVROLET COLORADO2016, 2017
CHEVROLET CORVETTE2016, 2017
CHEVROLET CRUZE2016, 2017
CHEVROLET IMPALA2016, 2017
CHEVROLET MALIBU2016, 2017
CHEVROLET SILVERADO 15002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2016, 2017
CHEVROLET TAHOE2016, 2017
GMC ACADIA2016
GMC CANYON2016, 2017
GMC SIERRA 15002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20214072021-07-01. Electrical
20193252019-06-28. Electrical
20192042019-04-26. Electrical
20184812018-09-07. Electrical
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20160682016-02-11. Electrical
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE
20154492015-10-05. Electrical
20153902015-09-03. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
22-NA-0072025-11-15. Service bulletin. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.