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Service bulletin PIP5370

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096079
Published by NHTSA2017-03-21
Manufacturer's numberPIP5370
Manufacturer's date2016-02-02
NHTSA componentENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN “EXHAUST FLUID QUALITY POOR” ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID QUALITY RELATED CONCERNS. TECHNICIAN WILL INSPECT THE DIESEL EXHAUST FLUID FOR CONTAMINATION. TECHNICIAN SHOULD USE SERVICE INFORMATION FOR CONTAMINANTS IN DIESEL EXHAUST FLUID DIAGNOSIS AND USE SPECIAL TOOL J26568 OR EN50422 DIESEL EXHAUST FLUID REFRACTOMETER FOR FLUID TESTING.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Exhaust and emissions

Vehicles listed
CHEVROLET COLORADO2016
CHEVROLET CRUZE2014, 2015, 2016
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET SILVERADO 15002010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA2010, 2011, 2012, 2013
GMC SIERRA 15002010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2012 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20145772014-12-18. Engine
20140052014-01-13. Engine
14V0070002014-01-13. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
00-06-01-026R2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-0072025-11-15. Service bulletin. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
23-NA-1532025-10-25. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
22-NA-0802025-10-16. Service bulletin. This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
15-NA-0102025-07-07. Service bulletin. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
25-NA-0522025-04-28. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
25-NA-0522025-04-10. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
22-NA-0742025-02-12. Service bulletin. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
20-NA-1662025-01-23. Service bulletin. This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.